Claims Adjuster: Investigations & Settlements

GetJobSmart; Boston (MA); On-site; USD 70,000 - 91,000; Full time

Job summary

Maple Meadows Inc. in Boston, MA is seeking a dedicated Claims Adjuster to review and process insurance claims, communicating with policyholders and service providers to ensure accurate settlements in a full-time role.

You will investigate claim details, assess damages, interview involved parties, and collaborate with legal and medical professionals as needed. A high school diploma is required, plus 2 years of claims adjusting experience and proficiency with claims software.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in insurance, business, or related field preferred.
• At least 2 years of claims adjusting experience.
• Proficiency with insurance claims software and MS Office.

Responsibilities

• Assess and evaluate insurance claims to determine damages.
• Conduct thorough investigations to gather evidence.
• Interview policyholders, witnesses, and parties to gather details.
• Review medical records, repair estimates, and other documents to support decisions.
• Collaborate with legal and medical professionals when necessary to resolve complex claims.
• Recommend appropriate compensation and ensure timely processing.
• Maintain accurate and up-to-date records of all claims and communications.
• Provide excellent customer service to policyholders throughout the claims process.

Skills

Communication skills

Interpersonal skills

Attention to detail

Customer service

Negotiation

Education

High school diploma or equivalent

Bachelor's degree in related field

Tools

Insurance claims software

Microsoft Office

Job description

Maple Meadows Inc. in Boston, MA is seeking a dedicated Claims Adjuster to review and process insurance claims, communicating with policyholders and service providers to ensure accurate settlements in a full-time role.

You will investigate claim details, assess damages, interview involved parties, and collaborate with legal and medical professionals as needed. A high school diploma is required, plus 2 years of claims adjusting experience and proficiency with claims software.