Claims Adjuster III-Auto and General Liability

American International Group; Atlanta (GA); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Claims Adjuster III to enhance their claims processing team. This role offers a unique opportunity to utilize your analytical and communication skills while managing auto and general liability claims. You will be responsible for investigating claims, maintaining customer relations, and ensuring accurate reserves. Join a company that values collaboration and invests in its employees' professional development. As part of a supportive environment, you will contribute to innovative insurance solutions that make a significant impact on clients and communities. If you are ready to take on this challenge, we want to hear from you!

Qualifications

• 4+ years of auto or general liability claim experience preferred.
• Excellent communication and customer service skills are essential.

Responsibilities

• Investigate, evaluate, and negotiate general and auto liability claims.
• Maintain high standards of customer service and timely claim resolution.

Skills

Verbal communication skills

Written communication skills

Customer service skills

Analytical skills

Decision-making skills

Organizational skills

Judgment skills

Education

Property and casualty licenses

Job description

Claims Adjuster III-Auto and General Liability page is loaded

Claims Adjuster III-Auto and General Liability

Apply locations GA-Atlanta KS-Lenexa time type Full time posted on Posted Yesterday job requisition id JR2501617

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Adjuster III – Auto and General Liability to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

The Casualty Claims Specialist III is responsible for investigating, evaluating, and negotiating general and auto liability claims while maintaining a high standard of customer service. This includes prompt contact with insureds and follow up to complete timely and accurate reserves and claim resolution.

• Analyzing coverage; evaluating liability and damages, establishing accurate reserves throughout the life of the file;
• Maintaining and managing a diary system to efficiently manage and resolve cases;
• Communicating file updates and reserves to the broker, insured, and underwriter when appropriate;
• Attending mediations to resolve cases;
• Participating in roundtables to discuss reserves and strategy to efficiently manage and resolve assigned claim inventory;
• Managing the litigation process and defense counsel to ensure timely and cost-effective outcomes.

What you will need to succeed

• 4 years previous auto or general liability claim experience preferred.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Analytical with good decision-making skills.
• Strong organizational skills and detail oriented.
• Ability to work independently, handle multiple tasks simultaneously and exercise good judgment.
• Property and casualty licenses required and must be obtained within 6 months of hire.

Ready to make a bigger impact? We look forward to reviewing your application.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area:

CL - ClaimsAIG Claims, Inc.