Claims Adjuster I

Snap-On Tools; Kenosha (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Snap-on Tools in Kenosha, WI is seeking a Claims Adjuster I for an onsite, temporary assignment in the Corporate Risk Department. You will handle property and casualty claims from franchisees and corporate, including Auto, Fleet, GL/PL and Inventory losses, with minimal supervision.

This 3–4 month assignment requires investigation, evaluation, and negotiation of settlements, establishing reserves, and coordination with insurers. Excellent communication and licensing in multiple states are needed.

Qualifications

• Bachelor's degree with 6–8 years of claims handling and insurance experience.
• Licensing as an adjuster in all required states and accreditation.
• Strong investigative, analytic, and negotiating skills.
• Proficient in Microsoft Office and claim systems.
• Excellent written and verbal communication; able to work with franchisees, employees, and experts.
• Experience with a national carrier or third-party administrator; independent caseload.

Responsibilities

• Handle all aspects of claims administration for property and casualty claims for company and franchise network worldwide.
• Investigate casualty claims, evaluate damages and liability, and negotiate settlements.
• Investigate, evaluate damages for property and franchisee inventory claims; negotiate with franchisees and carriers.
• Establish reserves and manage files for prompt closure.
• Coordinate with Insurance carriers on GL and business auto programs.
• Support financial reporting of losses to Snap-on SecureCorp.
• Maintain notes on claim history in the system.
• Review medical records and negotiate settlements with claimants and attorneys.
• Assist Snap-on SecureCorp Insurance with agency administration and claims handling.
• Act as first level escalation in complex claim handling with entry-level adjusters.

Skills

Investigations

Negotiation

Communication

Independent caseload

Report writing

Interpersonal skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Overview

This position is onsite at the Corporate Headquarters located in Kenosha, WI.

The Claims Adjuster I is responsible for adjusting claims from franchisee and corporate (Auto, Fleet, GL/PL and Property/Inventory) losses with minimal supervision. Additionally, individuals will review, respond, and negotiate third party settlements with claimants and attorneys. Individual will be expected to handle claims from basic to moderate levels of complexity including bodily injury. This position is a temporary role supporting the Corporate Risk Department. We anticipate this assignment to be 3-4 months in duration.

Responsibilities

• Responsible for handling all aspects of claims administration for all property and casualty claims, coordinating claims to closure for the company and franchise network worldwide with minimal supervision.
• For casualty claims, conduct thorough investigations, evaluate damages and liability, and negotiate settlements with claimants or their attorneys.
• For property and franchisee inventory claims, investigate, evaluate damages, and negotiate settlements directly with Snap-on franchisees and Insurance carriers.
• For all claims, effectively establish reserves and manage all files for prompt closure.
• Responsible for the coordination and liaison with Insurance carriers on Franchisee & Corporate programs in the areas of General Liability and business auto programs.
• Responsible for settlements within Snap-on's self-insured retention. Support financial reporting of losses to Snap-on SecureCorp.
• Maintain accurate notes on claim history within the claim system.
• Review, document, and evaluate medical records and negotiate third party settlements with claimants and attorneys.
• Support Snap-on SecureCorp Insurance with agency administration and claims handling.
• Act as first level of escalation in complex claim handling situations with entry-level adjusters.

Qualifications

Required Skills:

• Bachelor's degree with six to eight years of claims handling and insurance company experience.
• Adjuster insurance licensing in all states that require a license and maintain accreditation.
• Working knowledge of insurance coverage with investigative, analytic, and negotiating skills.
• Excellent computer skills with knowledge of Microsoft office package.
• Interpersonal skills to work effectively with franchisees, employees, and experts.
• Proficiency in verbal and written communications, including report writing.
• Prior experience with a national insurance carrier, or third party administrator.
• Previous experience maintaining independent caseload.
• Compliance with department claim standards and best practices.

Insurance Certifications preferred:

• Associate In Claims (AIC)
• Certified Risk Manager (CRM)
• Associate in Risk Management (ARM)
• Chartered Property Casualty Underwriter (CPCU)
• Casualty license for Auto, GL and Property in home state, CA,TX, FL, NY & GA.