Claims Adjuster - Crop

QBE Americas, Inc.; Birmingham (AL); Remote; USD 53,000 - 79,000; Full time

Job summary

A leading insurance company is seeking a Claims Adjuster specializing in crop claims. This remote role involves field inspections, customer communication, and adherence to regulations. Candidates should possess a high school diploma and relevant experience. Join a supportive team with competitive benefits and a focus on personal growth.

Benefits

Hybrid Working

22 weeks of paid leave for family growth

Competitive 401(k) program

Well-being program

Tuition Reimbursement

Qualifications

• 1 year relevant experience required.
• Must possess a valid Driver's License.

Responsibilities

• Complete field inspections and communicate adjustment determinations.
• Ensure compliance with state and federal regulations.

Skills

Communication

Detail-Oriented

Customer Service

Education

High School Diploma/GED

Tools

Microsoft Office Suite

Job description

Primary DetailsTime Type: Full timeWorker Type: Employee

Claims Adjuster - Crop

The Opportunity: In this role you will respond to crop claims by completing field inspections, communicating with involved parties, performing investigations, determining appropriate adjustments and administering insurance policies to ensure compliance with state and federal regulations.

* Location: Work Remotely in Alabama, USA

* Work Arrangement: This role is fully remote; approximately 20% home office work and 80% field work.

* The starting salary range for this role is between $53,000-$79,000

Your New Role:

* Complete field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company crop insurance policies
*Ensure compliant and cost effective application of crop policies by leveraging knowledge of basic insurance statutes and regulations and complying with state and federal regulatory requirements
*Build and maintain relationships with customers by providing timely and accurate policy service, answering questions and communicating adjustment determinations
*Accurately document, process and transmit loss information in order to determine potential damages
*Support business objectives by participating in quality control tasks, audits, risk assessments and field reviews
*Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

Required Education

* High School Diploma/GED

Required Experience

* 1 year relevant experience

Required Licenses/Certifications

* Must possess a valid Driver's License

Preferred Qualifications

* Tertiary Degree or equivalent combination of education and work experience.

Required Work Experience

* Some relevant work experience.

Preferred Competencies/Skills

* Effective verbal and written communication skills
*Work effectively under pressure; able to comply with tight deadlines
*Collaborate with internal staff and external customers
*Use relevant information and individual judgment to comply with organizational and legal regulations
*Establish and maintain effective, trusting and respectful relationships with others
*Complete tasks attentively and thoroughly
*High attention to detail
*Work independently with little to supervision
*Communicate outside the organization and share information as a positive aid to achieve best practices and objectives

Preferred Education

* Associate's Degree or equivalent combination of education and work experience

Preferred Experience

* Experience with agriculture and/or farming

Preferred Licenses/Certifications

* Crop Adjuster Proficiency Program (CAPP)

Preferred Knowledge

* Applied knowledge of agriculture and crop farming
*Working knowledge of crop insurance regulations, policies, procedures and best practices
*Working knowledge of investigative techniques and legal research methodologies
*Basic knowledge of Microsoft Office Suite

QBE, a global insurance leader, is the proud parent company of NAU Country Insurance Company. NAU Country writes in 48 states and has nine locations nationwide. Together, we combine the history, expertise, innovation, and a shared commitment to excellence to provide unparalleled insurance solutions to our customers and communities worldwide.

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance.We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:

• Hybrid Working - a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community - QBE actively supports six Employee Networks, and many ways to give back to your community

To learn more, click here: Benefits | QBE US.

Why QBE? What if you could have a positive impact - at work and in the world?

At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact.

Join us now, so you can be part of our success - and we can be part of yours!

https://www.linkedin.com/company/qbe-north-america/

Commitment to Diversity

QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.

Equal Employment Opportunity:

QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.

Supplementary information

Skills:

Adaptability, Communication, Conflict Management, Critical Thinking, Customer Service, Detail-Oriented, Document Management, Financial Advising, Insurance Claims Processing, Intentional collaboration, Managing performance, Regulatory Compliance, Research Analysis, Risk Management, Standards ComplianceApplication Close Date: 13/08/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.