Auto Claims Adjuster

Icon Parking; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Icon Parking is seeking an experienced Auto/GL Claims Adjuster to handle auto and general liability claims. The ideal candidate will assess negligence, understand coverage, and evaluate damages across a range of property and bodily injury scenarios.

You will investigate, value losses, establish reserves, prepare reports, and negotiate settlements while communicating with clients and claimants. Subrogation and regulatory compliance are also part of the role.

Qualifications

• Must have strong verbal and written communication skills.
• Experience in auto claims appraisal and subrogation a plus.
• Proven ability to investigate and evaluate property, negligence, and bodily injury claims.

Responsibilities

• Investigate, evaluate, and adjust Auto and GL claims.
• Establish claim reserves and interpret official and medical reports.
• Negotiate settlements and manage files within authority levels.
• Coordinate communication with clients, claimants, and relevant parties.
• Pursue subrogation when appropriate.
• Prepare loss summaries and reports.

Skills

Communication skills

Analytical skills

Negotiation skills

Time management

Customer service

Education

State adjuster license

Auto claims appraisal experience (3+ years)

Progressive claims experience (5+ years)

Tools

CCC One

Mitchell

Audatex

Job description

Icon Parking is seeking a Claims Adjusters (Auto/GL) with the experience to handle auto and general liability claims. The candidates must also have a working knowledge of how to determine negligence and assess damages and understand coverage, how to investigate a variety of property and negligence claims, and how to value and estimate property damage as well as the ability to evaluate Bodily Injury claims for settlement.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Investigate, evaluate, and adjust Auto and GL claims in accordance with established claim handling standards and laws.
• Establish claim reserves, handle evidence, obtain and interpret official reports, medical reports, and claim forms.
• Negotiates and settles claims, sets reserves, and manages files in accordance with corporate standards and authority levels.
• Effective and timely coordination of communication with clients, claimants, and appropriate parties throughout the claim adjustment process.
• Pursuing subrogation when appropriate
• Prepare reports by collecting and summarizing information required by the client and obtained through investigation.
• Self-starter capable of working alone or with others.
• Maintains company reputation and insurance product integrity by complying with Federal and state regulations, service standards.
• Maintain expected caseloads in multiple lines of business while meeting established service delivery, production, and quality.
• Maintain professional and technical knowledge through continuing education in multiple lines of business.
• Maintain acceptable product quality through compliance with service standards and compliance with internal quality control initiatives.

QUALIFICATIONS / REQUIREMENTS:

• In-depth knowledge Auto claims
• Strong verbal and written communications skills
• Prompt, reliable, and friendly service.
• Good Analytic and negotiating skills.
• Must submit to background check; void in states where prohibited.
• Experience in industry specific areas a plus, but not necessary: Subrogation Recovery and Property Damage investigations.

EDUCATION and/or EXPERIENCE

• 5+ years progressive claims experience
• A minimum of 3 years of auto claims appraisal experience. Proficient in CCC One, Mitchell, and/or
• Audatex
• Must demonstrate strong time management and customer service skills.
• Experience in preparing Statements of Loss, Proofs of Loss, and denial letters.
• State adjuster’s license where required.