Claims Adjuster - Attorney Represented Injury

Progressive Insurance; Rhode Island; Hybrid; USD 69,000 - 90,000; Full time

Benefits offered by this job

401(k) match

Medical, dental & vision insurance

Wellness programs

FSA/HSA and life insurance

Paid time off

Sick leave & disability

Job summary

Progressive Insurance is seeking a claims adjuster specialist to manage attorney-represented bodily injury claims in a hybrid work environment. The role requires independent inventory management, liability and damages assessment, and direct collaboration with attorneys to negotiate and settle claims.

You will work with a supportive team, participate in meetings, and maintain strong documentation and communication throughout the claims process.

Qualifications

• Four years of relevant work experience with one year in claims handling.
• Associate's degree with three years relevant work experience with one year in claims handling.
• Bachelor's degree with one year in claims handling.
• This position requires a valid driver's license and auto insurance.

Responsibilities

• Determines coverage and liability.
• Negotiate with claimants or their attorneys.
• Settle claims and set reserves.
• Estimates cost of treatment or compensation for those injured in accidents.
• Analyze and interpret medical reports, follow-up with no-fault parties, and manage claims process to ensure efficient resolution.
• Interview, collect and document information from various people such as claimants, agents/brokers, attorneys, and police.

Skills

BI claims handling

Auto insurance

Negotiation

Interviewing

Education

Associate's degree

Bachelor's degree

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a claims adjuster specialist, you’ll play a critical role managing attorney represented bodily injury (BI) claims. An ideal candidate will have experience managing an inventory independently, experience assessing and evaluating liability, coverage, and damages, as well as working independently and directly with attorneys to negotiate and settle claims. By joining our organization, you’ll have the support of a collaborative team that will help you grow your claims career. Read on to learn more about some of the day-to-day responsibilities.

This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.

Duties & Responsibilities

• Determines coverage and liability
• Negotiate with claimants or their attorneys
• Settle claims and set reserves
• Estimates cost of treatment or compensation for those injured in accidents
• Analyze and interpret medical reports, follow-up with no-fault parties, and manage claims process to ensure efficient resolution
• Interview, collect and document information from various people such as claimants, agents/brokers, attorneys, and police

Minimum Qualifications

• Four years of relevant work experience with one year in claims handling
• {OR} Associate's degree and three years relevant work experience with one year in claims handling
• {OR} Bachelor's degree and one year in claims handling
• This position requires a valid driver's license and auto insurance.

Preferred Skills

• Auto and/or commercial insurance experience
• Prior unrepresented bodily injury claims handling experience
  
• {OR} Prior attorney represented bodily injury claims handling experience

Schedule: Monday through Friday, 8:00am to 5:00pm

Location: Warwick, RI. You must reside within 50 miles of Progressive's Warwick Claims office at 300 Centerville Road, Suite 301, Warwick, RI 02886.

Compensation

• $69,400 - $89,800/year
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.