Claims Adjuster

Tucker Parker Smith Group (TPS Group); San Diego (CA); Hybrid; USD 43,000 - 45,000; Full time

Job summary

Tucker Parker Smith Group (TPS Group) seeks a detail-oriented Claims Analyst I to support claims investigation, liability analysis, and recovery/subrogation activities for a leading utility company. The role involves investigating, evaluating, negotiating, and resolving claims including property damage and third-party liability.

The ideal candidate has 3+ years in claims administration or subrogation, strong analytical and negotiation skills, and proficiency with Microsoft Office and case

Qualifications

• Bachelor's degree in Business or related field or equivalent experience.
• 3+ years in claims administration, investigation, liability analysis, or case management.
• Experience evaluating liability, investigating incidents, and determining claim resolutions.

Responsibilities

• Investigate, analyze, and resolve recovery, subrogation, liability, and property damage claims.
• Evaluate claims to determine liability, damages, recovery opportunities, and resolutions.
• Gather and review evidence including incident reports, photos, statements, invoices.

Skills

Analytical skills

Communication skills

Negotiation skills

Organizational skills

Time management

Education

Bachelor's degree in Business or related field

Tools

Microsoft Office

Case management systems

Job description

Claims Analyst I – Subrogation & Liability Claims

Employment Type: 2-year W2 Assignment

Pay Rate: $31–$33/hour

Work Schedule: Hybrid – Monday through Thursday onsite, Friday remote

Hours: Monday–Friday, approximately 8:00 AM–5:00 PM

Position Overview

We are seeking a detail-oriented Claims Analyst I to support claims investigation, liability analysis, and recovery/subrogation activities for a leading utility company. This position is responsible for investigating, evaluating, negotiating, and resolving claims involving property damage, third-party liability, and recovery of company losses.

The ideal candidate will have experience in claims administration, casualty claims, insurance investigations, or subrogation, along with strong analytical, communication, and negotiation skills.

Key Responsibilities

• Investigate, analyze, and resolve recovery, subrogation, liability, and property damage claims.
• Evaluate claims to determine liability, damages, recovery opportunities, and appropriate resolutions.
• Gather and review evidence, including incident reports, photographs, statements, invoices, and supporting documentation.
• Interview customers, claimants, witnesses, insurance representatives, and other involved parties.
• Pursue financial recovery from responsible third parties for damage to company property and infrastructure.
• Negotiate claim settlements with customers, insurance carriers, attorneys, and third-party representatives.
• Manage claims within established settlement authority limits of up to $15,000.
• Maintain accurate claim files, investigation notes, correspondence, and supporting documentation.
• Prepare written claim evaluations, settlement recommendations, and status updates.
• Coordinate with internal departments, legal teams, insurance representatives, and external stakeholders.
• Assist with claim setup, tracking, reporting, and administrative claim management activities.
• Manage multiple active claims while meeting deadlines and ensuring timely resolution.

Required Qualifications

• Bachelor's degree in Business or a related field, or equivalent combination of training and experience.
• Minimum of 3 years of experience in claims administration, claims investigation, liability analysis, or case management.
• Experience evaluating liability, investigating incidents, and determining appropriate claim resolutions.
• Strong written and verbal communication skills, including the ability to navigate difficult conversations professionally.
• Strong organizational skills, attention to detail, and ability to manage multiple claims simultaneously.
• Ability to independently investigate claims, analyze evidence, and make sound recommendations.
• Proficiency with Microsoft Office applications and electronic documentation or case management systems.