Claims Adjuster

Bridgeway Pinnacle; Miami (FL); On-site; USD 75,000 - 95,000; Full time

Job summary

Bridgeway Pinnacle in Miami is seeking a full-time Claims Adjuster to evaluate damage, interview witnesses, and negotiate settlements with clients and other adjusters. You will maintain thorough records and deliver empathetic service in a fast-paced office environment.

You will collaborate with the local Miami team, use CRM systems and project management tools, and ensure timely completion of claims while upholding client satisfaction and compliance.

Qualifications

• Bachelor's degree in a relevant field is required.
• Experience in client service or a related area is expected.
• Exposure to project management tools and CRM systems is a plus.
• High school diploma or equivalent accepted with relevant experience.
• Typically 3–5 years in a similar role with strong communication skills.

Responsibilities

• Evaluate damage and determine settlement viability.
• Interview witnesses and gather pertinent facts.
• Negotiate settlements with clients and other adjusters.
• Maintain detailed records and communicate progress to the team.
• Collaborate with the Miami team to meet client needs and deadlines.

Skills

Communication

Attention to detail

Customer service experience

Team coordination

Education

Bachelor's degree in a relevant field

High school diploma or equivalent

Tools

CRM systems

Project management software

Job description

Bridgeway Pinnacle, a leading insurance firm, seeks a full-time Claims Adjuster in Miami, FL. This role is vital in assisting clients through the claims process with expertise and empathy.

As a Claims Adjuster, you'll evaluate damage, interview witnesses, and negotiate settlements with clients and adjusters. You'll also keep detailed records and communicate effectively with our team and clients.

You’ll collaborate with the Miami team, contributing to our commitment to excellent client service in the region. This involves working closely with your colleagues to understand client needs, develop tailored solutions, and ensure timely delivery of projects. You’ll use a variety of tools and platforms to manage tasks, communicate with clients, and track project progress. The workplace is dynamic and fast-paced, requiring adaptability and a strong work ethic. Requirements include a bachelor's degree in a relevant field, proficiency in English, and experience in client service or a related area. Previous exposure to project management tools and CRM systems is a plus.

The annual salary range for this position is between $75,000 and $94,926, with benefits not yet detailed. The role involves managing daily tasks, coordinating with team members, and utilizing various tools and software to meet project deadlines. The workplace is typically an office environment, requiring a computer with specific software, reliable internet access, and a quiet space for focused work. Applicants should have a bachelor's degree in a relevant field, typically 3-5 years of experience in a similar role, and strong communication skills. Additional requirements may include proficiency in certain programming languages or certifications in specific areas.

Requirements include a high school diploma or equivalent, and at least two years of experience in claims handling. Strong communication skills, attention to detail, and the ability to work under pressure are essential. Insurance knowledge and familiarity with claims software are a plus.

Assess damage, interview witnesses, negotiate settlements, maintain detailed records, communicate effectivelyHigh school diploma or equivalent, at least two years of experience in claims handling