Claims Adjuster

Sompo; Alpharetta (GA); On-site; USD 75,000 - 115,000; Full time

Benefits offered by this job

Medical plans

401(k) plan

Paid time off

Parental leave

Job summary

Sompo is seeking a seasoned Claims Adjuster for its Property Casualty Claims team. You will manage a claims caseload, investigate and resolve claims, and maintain system records while supporting underwriting and management with regulatory compliance and cost control.

The role requires licenses for New York and Florida, with additional licenses expected; five to ten years of P&C claims experience is preferred, including knowledge of environmental/railroad claims.

Qualifications

• Five to ten years of property casualty claims experience.
• Active adjuster licenses for New York and Florida; additional state licenses expected, Texas preferred.
• Strong investigative, negotiation, influencing, and stakeholder-management skills.
• Ability to work independently and manage competing priorities.

Responsibilities

• Investigate, evaluate, negotiate, and resolve claims per policy terms and regulations.
• Analyze coverage issues, establish reserves, and manage disputed claims to resolution.
• Review estimates and related documentation to support accurate handling and financial outcomes.
• Identify and pursue subrogation and recovery opportunities where appropriate.
• Maintain accurate documentation and provide timely information to brokers, clients, underwriters, and stakeholders.

Skills

Investigative skills

Negotiation

Influencing

Communication

Stakeholder management

Independent work

Prioritization

MS Word

MS Excel

PowerPoint

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Sompo has a unique opportunity for a Claims Adjuster on our Property Casualty Claims team.

Our Claims team delivers accurate, timely, and professional claims handling in accordance with policy terms and conditions. The team works closely with brokers, clients, underwriters, and internal stakeholders to resolve coverage matters, manage reserves, pursue recoveries, and provide a consistently high standard of service.

In this role, you will manage a claims caseload, investigate and resolve claims efficiently, and maintain accurate documentation and system records. You will also provide claims information and insight to underwriting and management while supporting regulatory compliance, cost control, and continuous improvement across the portfolio.

Location: This position may be based out of our Purchase, NY; Rocky Hill, CT; New York City, NY; Charlotte, NC; Stamford, CT; Alpharetta, GA; or Morristown, NJ office. We strive for collaboration, which is why we offer a work environment where our employees thrive and develop long-lasting careers.

Our Business, Your Impact, Our Opportunity

What you’ll be doing:

• Investigate, evaluate, negotiate, and resolve claims in accordance with policy terms, company standards, and regulatory requirements.
• Analyze coverage issues, establish appropriate reserves, and manage disputed or material claims through resolution.
• Review claim estimates, billings, and related documentation to support accurate claim handling and financial outcomes.
• Identify and pursue subrogation, contribution, and other recovery opportunities when appropriate.
• Maintain accurate claim documentation and claims system records while providing timely claims information and responsive service to brokers, clients, underwriters, and other business stakeholders.

What You’ll Bring

• Five to ten years of property casualty claims experience, experience with environmental or railroad claims is preferred.
• Strong knowledge of the general insurance industry, claims trends, applicable regulatory requirements, and class-specific claims practices.
• Required adjuster licenses for New York and Florida; additional state licenses are expected, and a Texas license is preferred.
• Strong investigative, negotiation, influencing, communication, and stakeholder-management skills, with sound commercial judgment and attention to detail.
• Ability to work independently, manage competing priorities and deadlines, collaborate effectively, and produce accurate management information and detailed reports.
• Proficiency in Microsoft Word, Excel, and PowerPoint, with the ability to navigate and interpret complex technical data and claims systems.

Salary Range:

$75,000 - $115,000. Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

Summary

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

Who We Are And What We Stand For

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values-accountability, Agility, Collaboration, Development, and Integrity, we build trust and support one another to achieve our goals worldwide. Life at Sompo page

Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.