Claim Team Manager - Property Field Inspection

State Farm; Fort Worth (TX); Remote; USD 104,000 - 140,000; Full time

Job summary

State Farm is seeking a Claim Team Manager for Property Field Inspection to lead a team in delivering exceptional service. This remote-field position requires strong leadership, effective communication skills, and physical agility. The role offers a competitive salary, comprehensive benefits, and opportunities for professional growth.

Benefits

Health coverage

Educational programs

Financial planning

Paid time off

Retirement plans

Community involvement opportunities

Qualifications

• Candidates must demonstrate effective communication and leadership skills.
• Physical agility for lifting, climbing, and navigating roofs is necessary.
• A valid driver's license is required.

Responsibilities

• Manage assigned Claim personnel, including hiring and training.
• Control operations' claim activities including investigations and payments.
• Ensure compliance with company procedures and legal requirements.

Skills

Effective written and verbal communication skills

Demonstrated leadership behaviors

Physical agility

Education

Bachelor's degree or equivalent experience

Tools

Xactimate

XactContents

Job description

Claim Team Manager - Property Field Inspection

Join to apply for the Claim Team Manager - Property Field Inspection role at State Farm

Claim Team Manager - Property Field Inspection

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Join to apply for the Claim Team Manager - Property Field Inspection role at State Farm

Overview
Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Responsibilities
Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes:

• First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities
• Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments
• Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures
• Ensuring compliance with company procedures, applicable federal/state laws, and legal requirements
• Promoting development of employees within an inclusive environment

Where You'll Work:
This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Candidates may be asked to work outside of their assigned territory as business needs dictates.
This position is located in Ft. Worth/Burleson, TX and responsible for leading a team who services these zip codes: 76009, 76016, 76017, 76020, 76028, 76031, 76033, 76036, 76043, 76044, 76049, 76050, 76053, 76055, 76058, 76059, 76060, 76061, 76070, 76077, 76093, 76102, 76103, 76104, 76105, 76106, 76107, 76108, 76109, 76110, 76111, 76112, 76114, 76115, 76116, 76117, 76118, 76119, 76120, 76123, 76126, 76132, 76133, 76134, 76135, 76137, 76140, 76164, 76179, 76180, 76627, 76636, 76645, 76652, 76670, 76671, 76690, 76692.
Candidates should reside within a commutable distance of this territory.
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible shifts, including overtime and irregular hours.

Qualifications
Candidates must demonstrate:

• Effective written and verbal communication skills
• Demonstrated leadership behaviors, including promoting customer focus, tackling challenges, and inspiring teams
• Physical agility for lifting, climbing, navigating roofs, and crawling in tight spaces
• May require Rope and Harness Safety Training
• A valid driver's license

Preferred qualifications include a Bachelor's degree or equivalent experience, claims operations or call center experience, prior leadership, and familiarity with Xactimate, XactContents.

Additional Details
Employees must complete training, licensing exams, MVRs, and background checks as required by state.

Our Benefits
We prioritize work-life balance with a standard 38.45-hour work week. Compensation ranges from $104,000 to $139,500, with potential incentives up to 24% of base salary. Our benefits include health coverage, educational programs, financial planning, paid time off, retirement plans, and community involvement opportunities. For more details, visit our State Farm Careers page.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• General Business, Administrative, and Customer Service

Industries

• Insurance