Claim Team Manager - Property Field Inspection

State Farm; Clermont (FL); Remote; USD 104,000 - 140,000; Full time

Job summary

A leading company in the insurance sector is seeking a Team Manager for Claims and Investigation. This remote position involves managing a team, ensuring compliance with regulations, and promoting employee development. Candidates should possess strong leadership and communication skills, alongside physical agility for fieldwork. The role offers a competitive salary and comprehensive benefits, with a focus on work-life balance.

Benefits

Health coverage

Educational programs

Financial planning

Time off

Retirement plans

Qualifications

• Candidates must demonstrate effective communication and leadership skills.
• Physical agility for activities like lifting and climbing is required.

Responsibilities

• Manage and develop Claim personnel, including hiring and training.
• Ensure compliance with company procedures and legal requirements.

Skills

Effective written and verbal communication skills

Leadership qualities

Physical agility

Education

Bachelor's degree or equivalent work experience

Tools

Xactimate

XactContents

Job description

Location

US-FL-Clermont

Job Category

Claims and Investigation

Position Type

Regular Full Time

Req ID

41294

Overview

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Responsibilities

Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes:

• First-line management of assigned Claim personnel, including hiring, training, coaching, performance management, and salary activities
• Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments
• Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures
• Ensuring compliance with company procedures, applicable federal/state laws, and legal requirements
• Promoting development of employees within an inclusive environment

Where You'll Work

This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Candidates may be asked to work outside of their assigned territory as business needs dictate.

This position is located in Coeur D'Alene, ID, and is responsible for leading a team servicing the following zip codes: 32703, 32712, 32757, 32776, 32778, 32789, 32792, 32798, 32801, 32803, 32804, 32805, 32806, 32808, 32809, 32810, 32811, 32814, 32818, 32819, 32821, 32830, 32835, 32836, 32839, 34705, 34711, 34714, 34715, 34734, 34736, 34737, 34753, 34756, 34760, 34761, 34786, 34787, 34797. Candidates should reside within a commutable distance.

Hours of operation are subject to change based on business needs. Successful candidates should be flexible to work various shifts, overtime, and irregular hours.

Qualifications

Candidates must demonstrate:

• Effective written and verbal communication skills
• Leadership qualities such as promoting customer focus, tackling challenges head-on, and inspiring teams to achieve goals
• Physical agility for activities like lifting, climbing, navigating roofs, and crawling in tight spaces
• May require Rope and Harness Safety Training
• A valid driver's license

Preferred qualifications include:

• Bachelor's degree or equivalent work experience
• Experience in claims operations or call centers
• Leadership experience
• Proficiency with Xactimate, XactContents

Additional requirements:

• Completion of training, licensing exams, MVRs, and background checks as per state requirements

Our Benefits

We prioritize work-life balance with a standard 38.45-hour work week, offering:

• Potential salary: $104,000 - $139,500, based on experience
• Annual incentive pay up to 24%

Our benefits include health coverage, educational programs, financial planning, time off, and retirement plans. Visit our State Farm Careers page for more details.