Claim Support Specialist

Smalltown Dental; Peoria (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Continuing education

Uniform allowance

Paid time off & holidays

Professional development

Job summary

Smalltown Dental in Peoria, IL is seeking a detail-oriented Claim Support Specialist to manage dental insurance claims, ensure accurate submission, and coordinate between dental staff and payers. You will prepare and submit claims, follow up on outstanding items, keep meticulous records, and support the team in a fast-paced environment while staying up to date on coding changes and policy updates.

The position offers competitive pay, benefits, and opportunities for professional development in a

Qualifications

• High school diploma or equivalent; additional education in healthcare administration or billing preferred.
• Previous experience in dental claims processing or a similar role is required.
• Knowledge of dental terminology, procedures, and insurance processes.
• Strong attention to detail and excellent organizational skills.
• Proficient in using dental practice management software and MS Office applications.
• Exceptional communication skills, both verbal and written.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Prepare and submit dental insurance claims to various payers accurately and in a timely manner.
• Communicate with insurance companies to follow up on outstanding claims and resolve discrepancies.
• Maintain detailed records of claims submissions, payments, and follow-ups.
• Collaborate with dental staff to ensure all necessary documentation is gathered for claims processing.
• Stay updated on changes in insurance policies and dental coding practices.
• Other duties as assigned

Skills

Attention to detail

Organizational skills

Communication skills

Team collaboration

Dental software

MS Office

Insurance knowledge

Education

High school diploma

Healthcare billing knowledge

Tools

Dental practice management software

MS Office

Job description

Overview

We are seeking a detail-oriented andorganized Claim Support Specialist to join our team. In this role, you will beresponsible for managing dental insurance claims, ensuring accurate submission,and facilitating communication between dental staff, and insurance providers.

Reports to

Insurance + Audit Manager

Key Responsibilities

• Prepare and submit dental insurance claims to various payers accurately and in a timely manner.
• Communicate with insurance companies to follow up on outstanding claims and resolve discrepancies.
• Maintain detailed records of claims submissions, payments, and follow-ups.
• Collaborate with dental staff to ensure all necessary documentation is gathered for claims processing.
• Stay updated on changes in insurance policies and dental coding practices.
• Other duties as assigned

Qualifications

• High school diploma or equivalent; additional education in healthcare administration or billing preferred.
• Previous experience in dental claims processing or a similar role is required.
• Knowledge of dental terminology, procedures, and insurance processes.
• Strong attention to detail and excellent organizational skills.
• Proficient in using dental practice management software and MS Office applications.
• Exceptional communication skills, both verbal and written.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits

• Competitive salary and performance-based incentives.
• Health, dental, and vision insurance.
• Continuing education and uniform allowance
• Paid time off and holidays
• Opportunities for professional development and training.

Pay Range

$17 - $23 per hour