Claim Specialist II, Construction Defect

Jobtailor; Illinois; On-site; USD 65,000 - 90,000; Full time

Job summary

Markel seeks an experienced claims adjuster to analyze coverage, investigate losses, and evaluate damages for property and bodily injury claims on a national scale.

You will draft coverage positions, set reserves, and represent Markel in mediations while maintaining professional customer service across all jurisdictions. This role requires a claims license, relevant experience, and strong insurance knowledge.

Qualifications

• Bachelor's degree or equivalent work experience.
• Must have or be eligible to receive a claims adjuster license.
• Successful completion of basic insurance courses or an industry designation such as INS, IEA, AIC, ARM, SCLA, or CPCU.
• Minimum of 2–3 years' experience in commercial construction or equivalent combination of education and experience.
• Knowledge of the insurance industry or claims handling preferred.
• US work authorization required.
• Markel does not provide visa sponsorship now or in the future.

Responsibilities

• Analyze coverage and communicate coverage positions.
• Conduct, coordinate, and direct investigations into loss facts and extent of damages.
• Confirm claim coverage by reviewing policies and supporting documents.
• Draft coverage position letters.
• Evaluate coverage, liability, and damages to determine insured exposure.
• Handle claims in all jurisdictions.
• Handle litigated and non-litigated property damage claims valued up to $250,000.
• Handle non-litigated bodily injury claims valued up to $250,000.
• Handle smaller product liability and construction defect claims.
• Identify losses that should be reported to SIU.
• Participate in special projects and assist team members.
• Provide professional customer service while maintaining production.
• Represent Markel in mediations as required.
• Set reserves within authority or recommend reserve changes to the manager.

Skills

Claims Analysis

Coverage Position Drafting

Loss Investigation

Liability Assessment

Reserve Setting

Education

Bachelor's degree or equivalent

Claims Adjuster License (eligible)

INS / IEA / AIC / ARM / SCLA / CPCU certification

Job description

• Analyze coverage and communicate coverage positions
• Conduct, coordinate, and direct investigations into loss facts and extent of damages
• Confirm claim coverage by reviewing policies and supporting documents
• Draft coverage position letters
• Evaluate coverage, liability, and damages to determine insured exposure
• Handle claims in all jurisdictions
• Handle litigated and non-litigated property damage claims valued up to $250,000
• Handle non-litigated bodily injury claims valued up to $250,000
• Handle smaller product liability and construction defect claims
• Identify losses that should be reported to SIU
• Participate in special projects and assist team members
• Provide professional customer service while maintaining production
• Represent Markel in mediations as required
• Set reserves within authority or recommend reserve changes to the manager

Requirements

• Bachelor's degree or equivalent work experience
• Must have or be eligible to receive a claims adjuster license
• Successful completion of basic insurance courses or an industry designation such as INS, IEA, AIC, ARM, SCLA, or CPCU
• Minimum of 2–3 years' experience in commercial construction or equivalent combination of education and experience
• Knowledge of the insurance industry or claims handling preferred
• US work authorization required
• Markel does not provide visa sponsorship now or in the future

Core Competencies

Demonstrates expertise in claims analysis, coverage evaluation, and customer service within the insurance industry. Proficient in handling property damage and bodily injury claims, with a strong understanding of relevant regulations and documentation.

Highest-signal resume keywords

• Claims Adjuster License
• Coverage Evaluation
• Claims Handling
• Insurance Industry Knowledge
• Commercial Construction Experience

ATS Optimization Keywords

Hard Skills

• Claims Analysis
• Coverage Position Drafting
• Loss Investigation
• Liability Assessment
• Reserve Setting

Soft Skills

• Professional Customer Service
• Team Collaboration
• Communication Skills

Certifications & Qualifications

• INS
• IEA
• AIC
• ARM
• SCLA
• CPCU

Industry Keywords

• Insurance Industry
• Claims Handling
• Property Damage Claims
• Bodily Injury Claims
• Product Liability Claims
• Construction Defect Claims
• SIU Reporting