Claim Professional Development Program Internship (CPDP Intern)

Travelers; Diamond Bar (CA); On-site; USD 34,000 - 36,000; Full time

Job summary

Travelers is offering a Claim Intern program in the United States. This internship provides training, hands-on experience with claim investigations, damage estimation, and customer communication. Interns work under mentorship to learn coverage determinations and claim processing.

Strong communication and a willingness to learn about personal and business insurance are essential. Applicants must be pursuing a Bachelor’s degree and be authorized to work in the U.S. on a rolling basis.

Qualifications

• Bachelor’s degree (or pursuing) required.
• GPA of 3.0 or above preferred.
• Proficient with Microsoft Office tools.

Responsibilities

• Assist with case intake and data collection.
• Learn to investigate and estimate claims with mentor support.
• Document findings and communicate with customers professionally.
• Support claim handlers during investigations and desk rides.
• Assist in completing damage estimates and coverage determinations.
• Participate in onboarding and project work assigned by manager.

Skills

Verbal and written communication

Customer service orientation

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category Claim Compensation Overview The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $25.00 - $26.00 Target Openings 2

What Is the Opportunity?

Applicants must be authorized to work for ANY employer in the U.S. now and in the future. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT for this role. The Travelers Claim Intern program provides qualified candidates an excellent opportunity to gain first-hand business experience, receive valuable on-the-job training, contact clients, determine coverage, scoping of losses and completing damage estimates. We are seeking applicants who are interested about entering the insurance industry and who are excited about the prospect of making Claim their future career choice. Housing assistance is not provided. Applications for this posting will be reviewed on a rolling basis.

What Will You Do?

• Structured onboarding to Travelers systems and protocols.
• Exposure to Personal and Business Insurance claims of basic to moderate complexity.
• Learn and understand effective strategies for investigating, negotiating and resolving claims thoroughly, accurately and efficiently.
• Develop knowledge of what happened, estimating damage, determining what coverages apply and helping our customers through the process through strong verbal and written communication skills.
• Observe the work of the Claim Professional through desk and "ride-alongs" with experienced employees.
• Work with a designated manager/mentor to develop knowledge of claims through core assignments.
• Develop a strong foundation of customer service, analytical and problem-solving skills.
• Complete challenging and meaningful project work.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Preferred cumulative GPA of 3.0 or above.
• Suggested college majors include Business Administration, Liberal Arts (with business focus preferred), Business Management, Risk Management and Insurance or a business-related discipline.
• Knowledge of Microsoft Office.

What is a Must Have?

• Obtained or pursuing a Bachelor’s degree.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/. Travelers has more than 30,000 employees in the United States, Canada, the United Kingdom, and Ireland. >> Explore life at Travelers . Open to all employees, our 10 Diversity Networks celebrate culture and communities and create spaces for all employees through powerful forums for dialogue and support. >> Discover diversity and inclusion. Employees and their eligible family members – including spouses, domestic partners and children – are eligible for coverage from the first day of employment. >> Explore benefits . Travelers has been recognized by organizations such as G.I. Jobs and Military Times. >> Read more about recognition. Our employees are valuable assets to their hometowns, volunteering for important causes each year. >> Learn about community involvement. Imagine other opportunities here.