Claim Professional Development Program Intern

Jobtailor; Richardson (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Travelers offers an onboarding-focused role where you will learn personal and business insurance claims processes, gain exposure to investigations, negotiations, and resolutions, and work under a mentor to complete meaningful projects. You will develop knowledge of damage estimation, coverages, and customer support while contributing to claims-day activities.

The program emphasizes structured training, desk work observations, and hands-on experience in a collaborative environment, suitable for

Qualifications

• Authorized to work in the U.S. now and in the future.
• Enrolled in or have obtained a Bachelor’s degree.
• GPA 3.0+ preferred.
• Suggested majors: Business Admin, Liberal Arts with business focus, Business Management, Risk Management & Insurance, or related field.
• Knowledge of Microsoft Office.
• Strong verbal and written communication skills.
• Customer service, analytical and problem-solving skills.
• Housing assistance not provided.

Responsibilities

• Complete structured onboarding to Travelers systems and protocols.
• Gain exposure to Personal and Business Insurance claims of basic to moderate complexity.
• Learn strategies for investigating, negotiating and resolving claims thoroughly, accurately and efficiently.
• Develop knowledge of claim circumstances, damage estimation, applicable coverages and customer support.
• Observe Claim Professionals through desk work and ride-alongs with experienced employees.
• Work with a designated manager/mentor through core assignments.
• Complete challenging and meaningful project work.
• Perform other duties as assigned.

Skills

Microsoft Office

Verbal communication

Written communication

Customer service

Analytical skills

Problem-solving

Education

Bachelor’s degree

Job description

• Complete structured onboarding to Travelers systems and protocols
• Gain exposure to Personal and Business Insurance claims of basic to moderate complexity
• Learn strategies for investigating, negotiating and resolving claims thoroughly, accurately and efficiently
• Develop knowledge of claim circumstances, damage estimation, applicable coverages and customer support
• Observe Claim Professionals through desk work and ride-alongs with experienced employees
• Work with a designated manager/mentor through core assignments
• Complete challenging and meaningful project work
• Perform other duties as assigned

Requirements

• Applicants must be authorized to work for ANY employer in the U.S. now and in the future
• Obtained or pursuing a Bachelor’s degree
• Preferred cumulative GPA of 3.0 or above
• Suggested college majors include Business Administration, Liberal Arts (with business focus preferred), Business Management, Risk Management and Insurance or a business-related discipline
• Knowledge of Microsoft Office
• Strong verbal and written communication skills
• Customer service, analytical and problem-solving skills
• Housing assistance is not provided

Core Competencies

Demonstrates knowledge of Personal and Business Insurance claims, including investigation, negotiation, and resolution strategies. Proficient in Microsoft Office and possesses strong analytical, problem-solving, and communication skills.

Highest-signal resume keywords

• Bachelor's Degree
• Knowledge Of Microsoft Office
• Customer Service Skills
• Analytical Skills
• Problem-Solving Skills

Soft Skills

• Strong Verbal Communication Skills
• Strong Written Communication Skills

Industry Keywords

• Personal Insurance Claims
• Business Insurance Claims
• Damage Estimation
• Claim Investigation
• Claim Resolution
• Risk Management
• Business Administration
• Business Management
• Liberal Arts
• Customer Support