Claim Director

Chubb; Philadelphia (Philadelphia County); On-site; USD 150,000 - 210,000; Full time

Job summary

Chubb is seeking a Brandywine Claim Director to oversee a book of complex asbestos, long-term exposure, and environmental claims from first notice to resolution, reporting to a Brandywine Vice President. The role requires managing discovery, defense counsel, and cross-functional collaboration.

The position emphasizes technical claim handling, reporting, and operational improvements, with travel as needed. A 4-year degree is required; a law degree is preferred for strategic guidance.

Qualifications

• High degree of technical competence in handling high exposure claims, asbestos/environmental claims.
• 4 year college degree.
• Law degree preferred.
• Experience directly managing defense counsel.
• Experience managing disputed/litigated coverage matters.
• Experience interpreting and analyzing the application of general liability policies.
• Analytical skills.
• Superior oral and written communication skills.
• Ability to effectively utilize claim and financial tracking systems.
• Organization and time management skills.
• Experience collaborating across work groups.
• Significant knowledge of Excel and data management tools.
• Working knowledge of Microsoft Office utilities.

Responsibilities

• Analyze contracts, policies, applicable law and facts to determine coverage and resolve claims.
• Manage factual claims investigations with communications to policyholders, remediation experts, counsel and others.
• Negotiate cost sharing agreements with carriers/policyholders.
• Assign defense counsel and manage litigation strategy and budgets.
• Evaluate claims and make recommendations on resolution plans.
• Maintain physical/electronic claim files and systems.
• Respond to information requests from management, reinsurers, auditors, etc.
• Prepare timely and accurate reports on significant claim developments.
• Provide the highest levels of service to Chubb business partners.
• Mentor colleagues and share expertise with staff.
• Identify opportunities to enhance operations and communicate them constructively.
• Some travel may be required.

Skills

Analytical skills

Oral and written communication

Time management

Collaboration across teams

Data management tools

Education

Bachelor's degree

Law degree

Tools

Excel

Microsoft Office

Data tracking systems

Job description

Job Description

The Brandywine Claim Director is responsible for all aspects of claim handling on a book of complex asbestos, long term exposure and environmental claims from first notice through resolution with guidance from, and reporting to, a Brandywine Vice President.

The Brandywine Claim Director is responsible for all aspects of claim handling on a book of complex asbestos, long term exposure and environmental claims from first notice through resolution with guidance from, and reporting to, a Brandywine Vice President.

Job Responsibilities

• Analyze contracts, policies, applicable law and facts/circumstances surrounding claims to determine appropriate coverage position, and to resolve claims on reasonable terms and at an appropriate value.
• Responsible for conducting/managing factual claims investigation, including communications with policyholders, remediation experts, counsel and others to gather all claim facts.
• Negotiate cost sharing agreements with carriers/policyholders.
• Assign defense counsel, and manage litigation strategy and budgets.
• Evaluate claims and make recommendations to management regarding claim resolution plans.
• Maintain physical/electronic claim file, and claim information captured in claim systems.
• Respond to internal requests for information from management, reinsurers, auditors, etc.
• Prepare timely and accurate reports to management regarding significant claim developments.
• Provide the highest levels of service to Chubb business partners.
• Mentor/assist colleagues, and otherwise share technical expertise with other members of staff.
• Identify opportunities to enhance operations and more effectively achieve Brandywine’s organizational objectives, and communicate the same in a constructive and positive manner.
• Some travel may be required.

Qualifications

• High degree of technical competence in the handling of high exposure claims and a minimum of 5 years of relevant experience – emphasis in the areas of asbestos and/or environmental claims required.
• 4 year college degree.
• Law degree preferred.
• Experience directly managing defense counsel.
• Experience managing disputed/litigated coverage matters.
• Experience interpreting and analyzing the application of general liability policies.
• Analytical skills.
• Superior oral and written communication skills.
• Ability to effectively utilize claim and financial tracking systems.
• Organization and time management skills.
• Experience in a work environment that required collaboration across work groups.
• Significant knowledge of Excel and data management tools.
• Working knowledge of Microsoft Office utilities.

Desired Skills

• Experience directly managing defense counsel.
• Experience managing disputed/litigated coverage matters.
• Experience interpreting and analyzing the application of general liability policies.
• Analytical skills.
• Superior oral and written communication skills.
• Ability to effectively utilize claim and financial tracking systems.
• Organization and time management skills.
• Experience in a work environment that required collaboration across work groups.
• Significant knowledge of Excel and data management tools.
• Working knowledge of Microsoft Office utilities.

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.