Arbella is a company that prioritizes its employees, offering a supportive work environment, flexible arrangements, and competitive salaries and benefits. The firm actively promotes growth and diversity, encouraging employees to develop professionally and personally.
Benefits
- Company nurse, nutritional counseling, and mental health resources
- Tuition assistance programs
- Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more
- A company committed to community: volunteer opportunities, employee‑led community efforts, and the Arbella Insurance Foundation
- Robust training, mentorship, and professional/personal development programs
- Colleagues who genuinely care about each other
Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone.
Key Responsibilities
- Under direct supervision and within stated authority, reviews and processes new business, renewals, and endorsements in accordance with company underwriting guidelines.
- Handles routine requests from agents and internal customers to support the underwriting team with less complex inquiries and activities.
- Assists with weekly and monthly reporting, along with other administrative duties as needed.
- Provides timely, courteous and efficient service regarding underwriting and related matters to agents and policyholders on routine matters.
- Supports routine underwriting new business rating.
- Processes endorsements according to procedures within authority, forwarding exceptions to an Underwriter for approval or additional processing.
- Reviews renewal policies for changes in risk according to established procedures, referring exceptions to an Underwriter for approval or additional processing.
- Requests additional or missing information on applications or endorsements from agents within established guidelines.
- Prepares renewals for processing: cross‑references supporting lines of business, gathers/reviews loss experience, runs building valuations and more.
- Orders loss control surveys when warranted or requested by underwriting.
- Monitors various weekly and monthly reporting including but not limited to renewals, loss control reporting, and more.
- Performs other related work on assigned special projects as required or requested.
- Supports all aspects of underwriting workflow and processes through organization, documentation, and more.
Key Requirements
- Prior experience in personal and/or commercial insurance preferred but not required.
- Sound time management and detail oriented.
- Good customer service, communication and collaborative skills.
- Will be hired at the appropriate level based on skills/experience.
- Familiarity with the following is a plus: 360 Value (Verisk), Prometrix (Verisk), NCCI/WCRIBMA, Choicepoint/MA, RMV US DOT, FMCSA.
The advertised pay range is not a guarantee or promise of a specific wage. The estimated annual salary wage range for this position is approximately $50,000 ($26.53 an hour) – $58,000 ($30.77 an hour) for entry level. For the entry-level (CL Underwriting Tech) and senior (CL Underwriting Tech Sr.) roles, the range is $58,000 ($30.77 an hour) – $65,000 ($34.49 an hour), based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs.