Civic Digital Communications Lead

City of New York; New York (NY); On-site; USD 80,000 - 90,000; Full time

Job summary

The City of New York seeks a Digital Communications Manager to execute the agency’s digital strategy. You will maintain the online presence, develop engaging content, and ensure effective public communication across social media, email, and web platforms.

This role is within the Chief of Staff team with supervision from the Assistant Director of Creative Communications. Responsibilities include creating digital content, maintaining calendars, analytics reporting, and managing online forms and

Qualifications

• A Baccalaureate degree with 24 credits in English, journalism or public relations and five years of full-time paid experience in PR, journalism or advertising; two years in a supervisory or consultative capacity.
• Alternative: education/experience equivalent to item 1; graduate study may replace up to one year; must have at least two years supervisory/administrative PR/journalism/advertising experience.

Responsibilities

• Develop digital content for CCHR’s platforms including social media, email campaigns, newsletters and the website.
• Monitor digital trends and explore new content concepts to enhance engagement.
• Maintain content calendar and assist with dissemination of posts, newsletters and announcements.
• Provide ongoing maintenance of social media channels, email lists and website with timely updates and accuracy.
• Create and update monthly analytics reports on social media, email campaigns and web traffic with insights and recommendations.
• Develop and manage online forms for surveys, event registrations and other agency needs.
• Collaborate with communications team to edit, organize and archive digital assets such as images and videos.
• Upload/manage audio/video content on YouTube, Spotify and agency site.
• Participate in staff discussions and strategic planning to align digital efforts with the agency’s mission.

Education

Baccalaureate degree with 24 credits in English, journalism or public relations, plus five years of full-time paid experience in public relations, journalism or advertising, including two years in administrative supervisory or consultative capacity

Combination of education and/or experience equivalent to item 1; graduate study may substitute for up to one year; at least two years supervisory/administrative experience in PR/journalism/advertising

Job description

The City of New York seeks a Digital Communications Manager to execute the agency’s digital strategy. You will maintain the online presence, develop engaging content, and ensure effective public communication across social media, email, and web platforms.

This role is within the Chief of Staff team with supervision from the Assistant Director of Creative Communications. Responsibilities include creating digital content, maintaining calendars, analytics reporting, and managing online forms and