CITYWIDE INTERAGENCY COORDINATOR (FULL-TIME)

OFFICE OF EMERGENCY MANAGEMENT; New York (NY); On-site; USD 75,000 - 115,000; Full time

Job summary

New York City Emergency Management (NYCEM) seeks an Emergency Preparedness Specialist to support citywide planning, training, and field operations. The role focuses on building readiness, coordinating across agencies, and maintaining incident management capabilities for all hazards across the five boroughs.

The position requires extensive experience in emergency management, strong communication, and the ability to operate within ICS/ROGs, with in-person work three days a week and travel as

Qualifications

• Four-year high school diploma or educational equivalent with six years of related experience, or
• Bachelor's degree with two years of related experience, or
• Master's degree with one year of related experience; all candidates must meet minimum requirements.

Responsibilities

• Provide expertise in Emergency Management during responses and recovery operations.
• Respond promptly and safely to citywide incidents and events per command structure.
• Communicate clearly with NYCEM command elements and coordinate interagency meetings.
• Support multiagency responses and disaster mitigation, response, and recovery in the field.
• Identify and report needs for resources and logistical support for large events or incidents.

Skills

Emergency management experience

Interagency coordination

Public safety operations

Field operations

Education

High school diploma or equivalent

Bachelor's degree

Master's degree

Tools

ICS (Incident Command System)

ROGs (Response Operations Guidelines)

Job description

EMERGENCY PREPAREDNESS SPECIAL - 94612

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.

The Response Division is NYCEM's 24/7 operations arm and is responsible for monitoring and responding to incidents across the five boroughs. Response Division personnel are the agency's frontline staff for alerting the public and City agencies, initiating on-scene NYCEM response, and providing ongoing coordination during emergencies. Response also supports interagency coordination and planning for special/planned events throughout the city.

Field Operations provides on-scene interagency coordination at emergencies of increasing complexity and magnitude and provides expertise in Emergency Management to the Command Element during emergency responses and recovery operations, as well as planned events. The Field Response Unit is staffed by Citywide Interagency Coordinators who deploy to incidents to ensure timely and efficient progress, event resolution, and eventual recovery. NYCEM Field Response also includes NYCEM's drone unit and provides vital situational awareness for emergency incidents and UAS coordination across City public safety agencies. The Response Support Unit is responsible for interagency coordination for planned events across the city, providing essential support during major events such as the Macy's Thanksgiving Day Parade, New Year's Eve, and many other high-attendance celebrations.

Citywide Interagency Coordinators work within the Response Division.

Responsibilities include but are not limited to:

• Provide expertise in Emergency Management during emergency responses and recovery operations to ensure timely and efficient progress of incidents, event resolution and eventual recovery.
• Respond promptly and safely to citywide incidents and events and/or for administrative assignments as requested through the NYCEM Operations/Field Response chain of command.
• Communicate clearly and promptly through various means with NYCEM command elements.
• Facilitate on-scene Interagency Meetings for incidents or events.
• Support multiagency responses and disaster mitigation, response, and recovery while in the field.
• Identify and report the need for additional resources, including but not limited to agency representation, Response personnel, supervisory/senior level management, command vehicles, and logistical needs for dynamic, large-scale, or significant events or incidents.
• Work for extended periods in field environments that may have limited access to ordinary workplace amenities and may involve variable weather, noise, long hours, and changing operational conditions.” This is more accurate and less likely to trigger unnecessary self-selection.
• Utilize complex communications and mobile command equipment.
• Perform all duties and responsibilities based on individual experience, knowledge, and training from NYCEM and/or a home agency, but also within reasonable accordance of ICS (Incident Command System), CIMS (Citywide Incident Management Systems), Response Operations Guidelines (ROGs), and applicable plans, procedures, or protocols.
• Train in a specific role within NYCEM’s Incident Management Team and provide support to IMT program and administrative needs.
• Support additional programs as assigned by Response Division leadership. These include but are not limited to:
  • Cross-training and working in Watch Command.
  • Cross-training and working as an Emergency Services Center specialist.
  • Working on an administrative or programmatic area within Field Response - including Special Events, UAS Operations, unit logistics, Interoperable Communications and radio support, and others - and/or supporting project management duties within that program area.
• These responsibilities may be allocated according to the needs of the Response Division as assigned by unit and division leadership.

PLEASE NOTE THE FOLLOWING:

• Because this position often requires independent travel to emergency incidents and operation of NYCEM fleet vehicles, candidates must possess a valid driver's license and meet applicable City requirements for operating a fleet vehicle. Candidates must be able to travel independently to assigned locations and, when required by the assignment, operate a City fleet vehicle in accordance with applicable requirements.
• Candidates must be authorized to work in the United States without employer support to be eligible for selection. Note that NYCEM does not participate in eVerify, which is required for the reauthorization of some visas.
• The selected candidate will be required to be in person in the office location three days per week, with exceptions for extenuating circumstances.
• For this position, the “Special Note” below in the Minimum Qualification Requirements does apply.
• We as an agency recognize that valuable leadership and analytical experience may be gained through public service, military service, academia, nonprofit organizations, the private sector, volunteer leadership, or other professional settings. Candidates are encouraged to describe transferable experiences that demonstrate their qualifications.
• NYCEM is committed to providing reasonable accommodations throughout the application and hiring process for qualified applicants with disabilities.
• IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.

PREFERRED SKILLS

• Extensive experience supporting or leading complex, time-sensitive, field-based, emergency, public safety, or interagency operations.
• Candidates with five years of the above experience plus experience in project or program management in an office environment will also be prioritized.

In addition, the selected candidate will be able to demonstrate a proven ability in the following areas, from the agency’s performance management model:

Competencies:

• Knowledge – demonstrates or has the ability to develop the knowledge necessary to perform the responsibilities of the position.
• Work Ethic and Productivity – produces consistently high quality, accurate, and on-time deliverables; takes responsibility, is dependable, and accountable, and follows through; is responsive to requests from leadership.
• Strategic Problem Solving and Innovation – is thoughtful and deliberate in approach to solving problems; demonstrates innovation and creative thinking.
• Effective Communication – Demonstrates the ability to communicate information clearly and effectively to diverse audiences, including during time-sensitive and high-pressure situations.
• Teamwork – encourage collaboration and motivate others; is able to both lead and follow when necessary; is an active listener and consider a broad range of perspectives.

Studies have shown that women, people of color, and other under-represented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education and experience to meet qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Minimum Qualifications

1. A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made; or
2. A baccalaureate degree from an accredited college and two years of satisfactory full time professional experience in the areas listed in "1" above; or
3. A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences ,or related field and one year of satisfactory full-time professional experience in the areas listed “1" above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made.
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent.

Special Note: To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in ""1"" above.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.