Citywide Development and Performance Manager (Manager II)

City of Portland; Portland (OR); On-site; USD 151,000 - 206,000; Full time

Job summary

City of Portland is seeking a Citywide Development and Performance Manager (Manager II) to lead equity, civil rights, and performance alignment across City Service Areas. The role establishes consistent approaches, measures, and accountability to advance citywide equity.

You will shape training, strategic plans, and program evaluation, manage budgets, and coordinate with OEHR leadership and service areas to drive continuous improvement and measurable outcomes.

Qualifications

• Advanced administrative principles: team management, change management, strategic planning.
• Civil rights compliance and equity program/project management experience.
• Knowledge of adult learning theory, pedagogy, curriculum scaffolding and differentiation.
• Performance management data, equitable data collection, analysis and reporting.
• Public administration principles: budgeting, contracting, conflict resolution, trauma-informed practices, public records.

Responsibilities

• Direct the OEHR unit to align with City vision and objectives.
• Develop strategies, policies and initiatives for citywide equity leadership and staff capacity.
• Provide financial management; administer policies, procedures, and programs.
• Serve as the central conduit for communication on performance gaps and improvements.
• Coordinate follow-up, action plans, and updated work plans with timely reporting.
• Prepare or lead organizational unit strategic and annual work plans.
• Develop and lead training models to support consistent equity implementation.
• Lead change-management efforts for core functions and new processes.
• Establish standard operating procedures for core function delivery and evaluation.

Skills

Executive leadership

Strategic planning

Change management

Equity analysis

Collaboration

Communication

Leadership

Innovative

Education

Bachelor's Degree

Masters preferred

Job description

Citywide Development and Performance Manager (Manager II)

City of Portland

Salary: $150,550.40 - $206,044.80 Annually

Job Type: Regular

Job Number: 2026-00902

Location: Portland Building, 1120 SW 5th Ave, OR

Bureau: Office of Equity and Human Rights

Closing: 11/2/2026 11:59 PM Pacific

Job Appointment: Full-Time

Work Schedule: 8am - 5 pm Monday - Friday

Work location: 1120 SW 5TH AVE, PORTLAND OR 97204

Benefits: Please check our benefit tab for an overview of benefits for this position.

About the position: Under the direction of the Director of the Office of Equity and Human Rights (OEHR) and Chief Equity Officer, the Development and Performance Manager (Manager II) provides leadership and direction for the coordination, standardization, and performance alignment of equity, ADA Title II, Civil Rights Title VI, Language Access and LGBTQIA2S+ functions across City Service Areas. The position is responsible for establishing consistent approaches, expectations, and performance measures that support the effective implementation and tracking impacts of equity and civil rights operations across diverse service areas and ensure alignment with Citywide objectives and requirements.

The Development and Performance Manager also leads the development and implementation of Citywide employee development expectations, performance measures, and competencies related to civil rights, equity, and performance. The position establishes frameworks that promote consistency, accountability, knowledge sharing, and continuous improvement while supporting service areas to strengthen their equity-related practices and performance.

Through citywide coordination and strategic collaboration, the position serves as a central resource for advancing consistent performance and quality management practices, identifying strengths and opportunities for improvement, and supporting the integration of equity and civil rights expectations into City operations.

What you'll do:

• Direct the organizational unit in carrying out the City's vision, mission, and objectives for the Office of Equity and Human Rights;
• Assist in the development of strategies, policies, and initiatives to build citywide leadership, management and staff capacity to implement equity, ADA Title II, Civil Rights Title VI, Language Access, LGBTQIA2S+ and related policies;
• Provide financial management; administer policies, procedures, and programs.
• Serve as the central conduit for communication regarding identified performance gaps, emerging issues, and improvement opportunities between the Office of Equity leadership and City Service Areas.
• Coordinate follow-up, establish and monitor action plans, and ensure organizational unit work plans are updated, and progress is communicated in a timely manner.
• Prepare or lead the preparation of organizational unit strategic plans and annual work plans;
• Develop, implement, improve, and evaluate programs, projects, workflow, methods, and work products in accordance with Office of Equity plans, budgets, and policies; perform various specialized budgetary and management studies and analyses.
• Lead Office of Equity change-management efforts related to core function performance, including the development and implementation of new processes, policies, procedures, and technology.
• Develop and lead service-area and citywide training and delivery models to support consistent implementation.

Additional duties:

• Establish and maintain mechanisms for continuous improvement by identifying cross-service-area trends, sharing effective practices, and facilitating knowledge transfer to strengthen consistency, accountability, and performance.
• Implement improvements and efficiencies identified through working groups with management and executive-level positions.
• Conduct analyses of citywide performance measures, training and workforce development offerings to identify and formulate improvements and efficiencies, with a focus on city-wide opportunities
• Develop and establish team culture, performance requirements and personal development targets for staff.
• Serve as the escalation point for significant or recurring performance gaps within the functional areas.
• Assess issues, coordinate with leadership and service-area partners to identify resolution strategies and monitor corrective actions through resolution to ensure sustained improvement.
• Develop, implement, and maintain standardized operating procedures for the delivery, monitoring, and evaluation of core functions.

• Cultivate and deepen key partnerships with local, regional and national professional organizations (AVT, Urban League, Latino Network, PIRC, APANO, GARE, COMTO, NOBLE, etc.) committed to racial equity work.

The ideal candidate for this position will have these attributes:

• Lived Experience: You have direct experience working with marginalized communities, particularly communities of color, LGBTQIA2S+ communities, and persons with disabilities.
• Experienced Equity Practitioner: You have a proven ability to perform advanced equity analysis and a deep understanding of anti-racist principles and of intersectional approaches including data, performance management, and capacity building.
• Socially Intelligent: You communicate with others in a way that inspires action and cultivates partnership. You understand how to navigate complex political environments. You can effectively communicate with all levels of an organization.
• Effective Communicator: You excel in articulating complex concepts clearly and persuasively, fostering open dialogue and collaboration among diverse stakeholders. Proficient in representing the Office of Equity and Human Rights in external forums, delivering presentations, and sharing insights to advance workforce equity goals and performance metrics.
• Strategic: You have experience working to dismantle structural and institutional racism as well as disrupt individual racism. You can turn concepts into practical applications for use in everyday decision making.
• Collaborative and Inclusive: You share power with others. You build partnerships and work collaboratively with stakeholders.You delegate tasks, triage work and leverage resources. You are comfortable with facilitation and navigating conflict through a trauma informed lens.
• Change agent: You have experience in senior leadership as an advocate and champion working toward strategic goals. You have a focus on finishing tasks while establishing progressive long-range goals.
• Innovative: You are creative, adaptable, and excel in change management.

Questions?

Terrol Johnson
Senior Recruiter
[e-mail]

To Qualify

1. Experience with advanced administrative principles and methods, including team management, change management, strategic planning, training and facilitation.
2. Experience with civil rights compliance and equity program/project management.
3. Knowledge of adult learning theory, pedagogy, curriculum scaffolding and differentiation.
4. Knowledge of performance management data, equitable data collection, analysis and reporting principles and best practices.
5. Knowledge of the principles and practices of public administration, including applying current equity and civil rights best practices to budgeting, contracting, conflict resolution, project management, trauma-informed practices, compliance, and reporting and maintenance of public records.

Additional requirements: Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable.

Education: Bachelor's Degree from an accredited college or university in Education, Psychology, Sociology, Political Science, Urban Planning, Public Administration, Management, Business Administration or related field; Masters in Public Administration or related degree preferred

AND

Experience: Five (5) years of professional and responsible experience performing executive leadership, management, or related work applying equitable policies and practices in a public agency and/or personnel functions within an organizational unit, including a minimum of three (3) years in a supervisory role.

BOLI: Equal Pay for Workers: State of Oregon
Every worker must get equal pay for equal work regardless of gender, race, age, or other protected characteristics.

Additional Information

• City of Portland Core Values
• Recruitment Process - Work Status
• Equal Employment Opportunity
• Veteran Preference
• ADA, Pregnancy, and Religious Accommodations

An Equal Opportunity Employer