CityVet Roswell Practice Manager - PM

CityVet; Alpharetta (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) with match

Health Savings Account

Paid time off

Parental leave

Health and dental insurance

Employee discounts

Job summary

CityVet is seeking a Practice Manager to lead our clinic operations, financials, and clinical workflow while maintaining a superior patient and client experience. You will supervise staff, implement CityVet policies, and drive operational excellence in a fast-paced veterinary setting.

Ideal candidates bring 2+ years as a veterinary Practice Manager, familiarity with safety and regulatory standards, and a commitment to people-first care within our team-oriented culture.

Qualifications

• Understanding of state and federal safety standards.
• Knowledge of regulations governing veterinary clinics.
• 2+ years of experience as a veterinary Practice Manager.
• CVPM is desirable but not required.
• High school diploma or equivalent plus relevant experience or a bachelor’s degree.

Responsibilities

• Oversee facility operations, business and financial management.
• Ensure exceptional customer experience and efficient staff management.
• Implement and enforce CityVet policies, standards and procedures.

Skills

Safety standards knowledge

Regulations knowledge

Veterinary PM experience

CVPM desirable

Education requirements

Education

Bachelor's degree or equivalent

High school diploma/GED

CVPM certification (desirable)

Job description

Your Kind of Care.

At CityVet, care is personal. It's the way we care for our patients, connect with our clients, and support one another. Our vet-led clinics are built around people who are passionate about making a difference and empowered to provide care in a way that feels authentic to them. When you join CityVet, you're joining a team that values who you are, invests in where you want to go, and believes the best care starts with people who truly care.

That's Your Kind of Care.

Why Work at CityVet?

Words to Describe CityVet

Why is Our Culture So Good?

CityVet is looking for a Practice Manager to join our team! At CityVet, we know our team of happy people is as unique and diverse as the pets we care for. We recruit and promote CityVet team members based on their abilities and accomplishments and create a welcoming environment for all.

Your Kind of Care.

At CityVet, care is personal. It's the way we care for our patients, connect with our clients, and support one another. Our vet-led clinics are built around people who are passionate about making a difference and empowered to provide care in a way that feels authentic to them. When you join CityVet, you're joining a team that values who you are, invests in where you want to go, and believes the best care starts with people who truly care.

That's Your Kind of Care.

Why Work at CityVet?

Words to Describe CityVet

Why is Our Culture So Good?

CityVet is looking for a Practice Manager to join our team! At CityVet, we know our team of happy people is as unique and diverse as the pets we care for. We recruit and promote CityVet team members based on their abilities and accomplishments and create a welcoming environment for all.

Putting people first

The Practice Manager (PM) is responsible for the management of the facility in its entirety, including business management, financial management and overall clinical operations management. It is the Practice Manager's job to ensure the highest level of customer experience satisfaction and efficient staff management. It is the job of the Practice Manager to implement and enforce all CityVet policies, standards and procedures.

Essential qualifications:

• Understanding of state and federal safety standards
• Knowledge of regulations governing veterinary clinics
• 2 or more years experience as a veterinary Practice Manager
• Certified Veterinary Practice Manager is desirable, but not required
• High school diploma/GED + 3 years relevant experience or bachelor's degree

A day in the life:

• Interview, hire, onboard, train, and supervise facility staff members to ensure their understanding of the job responsibilities and career path opportunities outlined by their role, resulting in a successful and contributing team member.
• Continuous staff development through professional and clinical training, timely performance and salary reviews, and completing disciplinary actions, up to and including termination, to ensure the individual and collective success of the facility as outlined in the CityVet brand standards, policies, and procedures.
• Monitor and maintain quality control of all daily operations, client care, client service and client records.

Caring For You

We know that caring for people and their pets requires energy, empathy, and resilience, so we make it a priority to care for our people by investing in programs, resources, and benefits that support their professional and personal well-being. Eligible Team Members may choose from a range of benefits that help support them and their families through every stage of life.

• Investment in Your Future. A 401(k) retirement savings plan with a 4% employer match, a Health Savings Account option, and growth opportunities.
• Work-Life Balance. Enjoy paid time off and floating holidays, flexible schedules, and paid parental leave.
• Exceptional Health and Supplemental Benefits. Health, Dental (+Adult Ortho option!), Vision, Disability, & Life Insurance, Personal Pet-Care Program, Employee Discount Program.
• Care When You Need It. We provide free telemedicine for all full-time team members and their families, as well as comprehensive in-the-moment mental health benefits through our robust Employee Assistance Program.

For other CityVet roles, visit our careers page. Follow the growth of CityVet on LinkedIn!