CityVet Alamo Heights - Practice Manager

CityVet Support Staff; San Antonio (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) retirement plan with employer-m

Health Savings Account

Paid time off & floating holidays

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Personal Pet-Care Program

Employee discount program

Free telemedicine for full-time staff

Job summary

CityVet Alamo Heights is seeking a Practice Manager to lead the clinic's operations, staff management, and overall customer experience. The PM will oversee business and financial management as well as clinical operations, ensuring adherence to CityVet policies and standards.

The role requires strong leadership, knowledge of veterinary clinic regulations, and a track record in managing teams and operations to deliver exceptional client care.

Qualifications

• Understanding of state and federal safety standards.
• Knowledge of regulations governing veterinary clinics.
• Certified Veterinary Practice Manager is desirable, but not required.
• High school diploma/GED + 3 years relevant experience or bachelor’s degree.

Responsibilities

• Interview, hire, onboard, train, and supervise facility staff members to ensure their understanding of the job responsibilities and career path opportunities outlined by their role, resulting in a successful and contributing team member.
• Continuous staff development through professional and clinical training, timely performance and salary reviews, and completing disciplinary actions, up to and including termination, to ensure the individual and collective success of the facility as outlined in the CityVet brand standards, policies, and procedures.
• Monitor and maintain quality control of all daily operations, client care, client service, and client records.

Skills

Safety standards understanding

Regulations knowledge

Education

High school diploma/GED + 3 years experience OR bachelor's degree

Certified Veterinary Practice Manager desirable

Job description

Your Kind of Care.

At CityVet, care is personal. It’s the way we care for our patients, connect with our clients, and support one another. Our vet-led clinics are built around people who are passionate about making a difference and empowered to provide care in a way that feels authentic to them. When you join CityVet, you’re joining a team that values who you are, invests in where you want to go, and believes the best care starts with people who truly care. That’s Your Kind of Care.

Why Work at CityVet?

Words to Describe CityVet

Why is Our Culture So Good?

CityVet Alamo Heights is looking for a Practice Manager to join our team! CityVet Alamo Heights offers a full range of services, including preventive care, dentistry, advanced diagnostics, surgery, and urgent care. We’re also proud to have a board-certified surgeon on staff, allowing us to provide advanced surgical care and expertise right here in our hospital! If this sounds like the right opportunity for you, we’d love to hear from you!

The Practice Manager (PM) is responsible for the management of the facility in its entirety, including business management, financial management and overall clinical operations management. It is the Practice Manager’s job to ensure the highest level of customer experience satisfaction and efficient staff management. It is the job of the Practice Manager to implement and enforce all CityVet policies, standards and procedures.

Essential qualifications:

• Understanding of state and federal safety standards


• Knowledge of regulations governing veterinary clinics


• Certified Veterinary Practice Manager is desirable, but not required


• High school diploma/GED + 3 years relevant experience or bachelor’s degree

A day in the life:

• Interview, hire, onboard, train, and supervise facility staff members to ensure their understanding of the job responsibilities and career path opportunities outlined by their role, resulting in a successful and contributing team member.


• Continuous staff development through professional and clinical training, timely performance and salary reviews, and completing disciplinary actions, up to and including termination, to ensure the individual and collective success of the facility as outlined in the CityVet brand standards, policies, and procedures.


• Monitor and maintain quality control of all daily operations, client care, client service, and client records.

Caring For You

We know that caring for people and their pets requires energy, empathy, and resilience, so we make it a priority to care for our people by investing in programs, resources, and benefits that support their professional and personal well-being. Eligible Team Members may choose from a range of benefits that help support them and their families through every stage of life.

• Investment in Your Future. A 401(k) retirement savings plan with a 4% employer match, a Health Savings Account option, and growth opportunities.


• Work-Life Balance. Enjoy paid time off and floating holidays, flexible schedules, and paid parental leave.


• Exceptional Health and Supplemental Benefits. Health, Dental (+Adult Ortho option!), Vision, Disability, & Life Insurance, Personal Pet-Care Program, Employee Discount Program.


• Care When You Need It. We provide free telemedicine for all full-time team members and their families, as well as comprehensive in-the-moment mental health benefits through our robust Employee Assistance Program.

For other CityVet roles, visit our careers page.Follow the growth of CityVet on LinkedIn!

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