CityVet Grand Prairie - Practice Manager

CityVet; Grand Prairie (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) retirement plan with employer-m

Health Savings Account option

Paid time off and floating holidays

Flexible schedules

Paid parental leave

Telemedicine for team members

Job summary

CityVet Grand Prairie seeks a Practice Manager to oversee all aspects of the clinic, drive patient care standards, manage staff, and enforce CityVet policies.

You will lead recruitment, training, scheduling, performance reviews, and ensure quality client service while upholding safety standards. This role offers opportunities for growth within a vet-led network.

Qualifications

• Understanding of state and federal safety standards.
• Knowledge of regulations governing veterinary clinics.
• Certified Veterinary Practice Manager is desirable, but not required.

Responsibilities

• Interview, hire, onboard, train, and supervise facility staff members to ensure their understanding of the job responsibilities and career path opportunities outlined by their role, resulting in a successful and contributing team member.
• Continuous staff development through professional and clinical training, timely performance and salary reviews, and completing disciplinary actions, up to and including termination, to ensure the individual and collective success of the facility as outlined in the CityVet brand standards, policies, and procedures.
• Monitor and maintain quality control of all daily operations, client care, client service and client records.

Skills

People management

Regulatory compliance

Customer service leadership

Education

High school diploma or GED + 3 years relevant experience or Bachelor's degree

Job description

Your Kind of Care.

At CityVet, care is personal. It’s the way we care for our patients, connect with our clients, and support one another. Our vet‑led clinics are built around people who are passionate about making a difference and empowered to provide care in a way that feels authentic to them. When you join CityVet, you’re joining a team that values who you are, invests in where you want to go, and believes the best care starts with people who truly care.

That’s Your Kind of Care.

Why Work at CityVet?

Words to Describe CityVet

Why is Our Culture So Good?

CityVet Grand Prairie is looking for a Practice Manager to join our team! At CityVet, we know our team of happy people is as unique and diverse as the pets we care for. We recruit and promote CityVet team members based on their abilities and accomplishments and create a welcoming environment for all.

Putting people first

The Practice Manager (PM) is responsible for the management of the facility in its entirety, including business management, financial management and overall clinical operations management. It is the Practice Manager’s job to ensure the highest level of customer experience satisfaction and efficient staff management. It is the job of the Practice Manager to implement and enforce all CityVet policies, standards and procedures.

Essential qualifications:

• Understanding of state and federal safety standards
• Knowledge of regulations governing veterinary clinics
• Certified Veterinary Practice Manager is desirable, but not required
• High school diploma/GED + 3 years relevant experience or bachelor’s degree

A day in the life:

• Interview, hire, onboard, train, and supervise facility staff members to ensure their understanding of the job responsibilities and career path opportunities outlined by their role, resulting in a successful and contributing team member.
• Continuous staff development through professional and clinical training, timely performance and salary reviews, and completing disciplinary actions, up to and including termination, to ensure the individual and collective success of the facility as outlined in the CityVet brand standards, policies, and procedures.
• Monitor and maintain quality control of all daily operations, client care, client service and client records.

Caring For You

We know that caring for people and their pets requires energy, empathy, and resilience, so we make it a priority to care for our people by investing in programs, resources, and benefits that support their professional and personal well‑being. Eligible Team Members may choose from a range of benefits that help support them and their families through every stage of life.

• Investment in Your Future. A 401(k) retirement savings plan with a 4% employer match, a Health Savings Account option, and growth opportunities.
• Work-Life Balance. Enjoy paid time off and floating holidays, flexible schedules, and paid parental leave.
• Exceptional Health and Supplemental Benefits. Health, Dental (+Adult Ortho option!), Vision, Disability, & Life Insurance, Personal Pet-Care Program, Employee Discount Program.
• Care When You Need It. We provide free telemedicine for all full‑time team members and their families, as well as comprehensive in‑the‑moment mental health benefits through our robust Employee Assistance Program.

For other CityVet roles, visit our careers page. Follow the growth of CityVet on LinkedIn!

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