City Services Administrative Specialist

City of Joplin, MO; Joplin (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

City of Joplin, MO seeks an experienced administrative support specialist to perform a variety of routine, complex and specialized duties for a city division. Under general supervision, you will handle data entry, records management, and customer service.

Responsibilities include answering calls, processing payments and purchase orders, maintaining documents, and preparing reports in accordance with state and city policies. A high school diploma or GED and two years of experience are required.

Qualifications

• High school diploma or GED required.
• Advanced coursework in Office Management or closely related discipline preferred and may substitute for one year of required experience.
• Two years of administrative support or related work experience required.
• Possess and maintain a valid state issued driver’s license.

Responsibilities

• Answers phone calls and in-person requests from public and City staff; provides information or researches requests and follows up with the caller.
• Provides timely and professional customer service to the public and City staff.
• Processes payment requests for payment to outside entities or reimbursements for employees.
• Processes purchase orders and maintains records and files, including business inspection reports.
• Processes documents, forms, and permits for departmental use.
• Enters routine, detailed and confidential data into computerized systems for departmental use and reporting purposes.
• Maintains confidential records in compliance with state and city requirements.
• Prepares various reports and correspondence regarding Department activities.
• Provides public information to citizens in compliance with Missouri Sunshine Law and City policy.
• Performs routine office duties such as filing, copying, faxing, drafting correspondence, emails, etc.

Skills

Basic bookkeeping

Office procedures

Microsoft Office

Customer service

Education

High school diploma or GED

Tools

Computers

Fax machines

Copiers

Calculators

Telephones

Job description

City of Joplin, MO seeks an experienced administrative support specialist to perform a variety of routine, complex and specialized duties for a city division. Under general supervision, you will handle data entry, records management, and customer service.

Responsibilities include answering calls, processing payments and purchase orders, maintaining documents, and preparing reports in accordance with state and city policies. A high school diploma or GED and two years of experience are required.