City Dispatcher: Optimize Freight & Driver Scheduling

20 Saia Motor Freight Line LLC; Sacramento (CA); On-site; USD 61,700 - 76,200; Full time

Job summary

Saia is a logistics and transportation company actively overseeing freight movement to meet customer demands through dispatching, supervising, and scheduling pickups and deliveries.

This role focuses on optimizing driver and equipment allocation, supervising loading/unloading, and maintaining data accuracy in shipping information, while training new hires and ensuring customer satisfaction.

Qualifications

• Bachelor’s degree in business or a related field.
• 2+ years of transportation and/or dispatch experience.
• Proficiency in Microsoft Office and AS400.

Responsibilities

• Oversees efficient freight movement to meet customer demands through dispatching, supervising, and scheduling pickups and deliveries.
• Optimizes driver and equipment allocation for efficient customer demand fulfillment.
• Supervises truck loading, unloading, and material and product movement activities.
• Manages driver assignments and shipping information in data management systems.
• Equips drivers with essential information and equipment details for efficient task execution.
• Trains new hires in job responsibilities and conducts road tests.
• Provides delivery status updates and ensures customer satisfaction.
• Develops a professional rapport with their assigned drivers.

Education

Bachelor’s degree in business or related field

Tools

Microsoft Office

AS400

Job description

Saia is a logistics and transportation company actively overseeing freight movement to meet customer demands through dispatching, supervising, and scheduling pickups and deliveries.

This role focuses on optimizing driver and equipment allocation, supervising loading/unloading, and maintaining data accuracy in shipping information, while training new hires and ensuring customer satisfaction.