City Desk Specialist – Customer Ops & Inventory

Border States; Watford City (ND); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health benefits

ESOP

401(k) Retirement Plan

Paid holidays

Paid volunteer time

Personal leave time

Job summary

Border States is seeking a City Desk Representative in Watford City, ND to support operation functions, enter and fill orders, process returns, and maintain a clean City Desk area.

The role requires strong customer service, organization, and English language skills, with experience in a city desk, warehouse, or sales setting being preferred. This is an on-site, in-person position with standard safety PPE requirements and responsibilities across stocking and promotions.

Qualifications

• Minimum 2-year business/trade degree preferred or equivalent in work experience.
• Minimum 1 year of prior warehouse, city desk, and/or sales experience with good knowledge of electrical products or systems preferred.
• Requires the ability to read, write, and speak in English.

Responsibilities

• Provides customer service functions including order entry, filling orders, processing returns, expediting, and technical assistance, Will Call, and other functions, as needed.
• Maintains a clean, safe and well-stocked City Desk display area.
• Displays specials and other promotion items to sell.
• Maintains vendor catalogs and price sheets.
• Informs proper departments of “stock outs”, inventory discrepancies and other inventory problems or concerns.
• Maintains assigned inventory stock locations making sure the material put away has the correct locator and the shelves are kept neat and orderly.
• Abides by all safety requirements including wearing the required PPE gear.

Skills

Interpersonal communication

Customer service

Organization & planning

Education

2-year business/trade degree

Equivalent work experience

Tools

SAP

Microsoft Office

Excel

Word

Job description

Border States is seeking a City Desk Representative in Watford City, ND to support operation functions, enter and fill orders, process returns, and maintain a clean City Desk area.

The role requires strong customer service, organization, and English language skills, with experience in a city desk, warehouse, or sales setting being preferred. This is an on-site, in-person position with standard safety PPE requirements and responsibilities across stocking and promotions.