City Desk Representative

Border States Industries, Inc.; Ashburn (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Border States Industries, Inc. in Ashburn, VA is seeking a City Desk Representative to support operation functions, enter and fill orders, process returns, and maintain a clean, well-stocked City Desk display area.

You will keep vendor catalogs and price sheets current and inform departments of stock outs and inventory issues. You will also participate in marketing planning, attend meetings, and assist with receiving, shipping, and other warehouse tasks as required.

Qualifications

• Minimum of a 2-year business/trade degree preferred or equivalent work experience.
• Minimum of 1 year of prior warehouse, city desk, and/or sales experience with good knowledge of electrical products or systems preferred.
• Requires the ability to read, write, and speak in English.
• Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software.

Responsibilities

• Provides customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, and technical assistance, Will Call, and other functions, as needed.
• Maintains a clean, safe and well-stocked City Desk display area.
• Displays specials and other promotion items to sell.
• Maintains vendor catalogs and price sheets.
• Informs proper departments of “stock outs”, inventory discrepancies and other inventory problems or concerns.
• Maintains assigned inventory stock locations making sure the material put away has the correct locator and the shelves are kept neat and orderly.
• Abides by all safety requirements including wearing the required PPE gear.
• Participates in the marketing planning and strategizing for Border States product lines, as needed.
• Participates in the implementation and success of marketing plans, as required.
• Attends sales meetings as required and keeps current on new products and applications.
• Assists with receiving, shipping and other warehouse associate functions, as required.
• Ensures all batched managed material is labeled accurately and inventoried, as needed.
• Performs other duties as assigned by supervisor or designate.

Skills

Interpersonal skills

Written communication

Verbal communication

Customer service

Education

2-year degree preferred

Tools

Windows PC

Microsoft Excel

Microsoft Word

SAP

Job description

Select how often (in days) to receive an alert:

This position will report to: Paul Pendley

Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.

This position will be located in: Ashburn, VA

This position is posted: Both Internally and Externally

Flexibility Option: In Person

Pay Range:

*Individual compensation is determined based on several factors, including job-related skills and qualifications, education, relevant experience, work location, internal equity considerations, and the overall responsibilities of the position.

Job Summary

The City Desk Representative supports the operation functions of the city desk. Enters orders, fills orders, processes returns, responsible for maintaining a clean, safe and well-stocked City Desk display area, maintains vendor catalogs and price sheets, informs proper departments of “stock outs”, and maintains assigned inventory stock locations.

Responsibilities

Essential Functions

• Provides customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, and technical assistance, Will Call, and other functions, as needed.
• Maintains a clean, safe and well-stocked City Desk display area.
• Displays specials and other promotion items to sell.
• Maintains vendor catalogs and price sheets.
• Informs proper departments of “stock outs”, inventory discrepancies and other inventory problems or concerns.
• Maintains assigned inventory stock locations making sure the material put away has the correct locator and the shelves are kept neat and orderly.
• Abides by all safety requirements including wearing the required PPE gear.

Non-essential Functions

• Participates in the marketing planning and strategizing for Border States product lines, as needed.
• Participates in the implementation and success of marketing plans, as required.
• Attends sales meetings as required and keeps current on new products and applications.
• Assists with receiving, shipping and other warehouse associate functions, as required.
• Ensures all batched managed material is labeled accurately and inventoried, as needed.
• Performs other duties as assigned by supervisor or designate.

Qualifications

• Minimum of a 2-year business/trade degree preferred or the equivalent in work experience.
• Minimum of 1 year of prior warehouse, city desk, and/or sales experience with good knowledge of electrical products or systems preferred.
• Requires the ability to read, write, and speak in English.
• Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software.

Skills and Abilities

• Excellent interpersonal, written, and verbal communication, reading skills
• Ability to effectively plan and organize.
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements

Lift and carry requirements (weight and frequency):

Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

• Lift from Floor to Waist:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101 + lbs. - Occasionally
• < than 10 lbs. - Occasionally
• 10 to 25 lbs. - Occasionally
• 26 to 50 lbs. - Occasionally
• 51 to 75 lbs. - Occasionally
• 76 to 100 lbs. - Occasionally
• Unilateral Carry:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all
• < than 10 lbs. - Occasionally
• 10 to 25 lbs. - Occasionally
• 26 to 50 lbs. - Occasionally
• 51 to 75 lbs. - Occasionally
• 76 to 100 lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

• Sitting (a continuous period of being seated) - Not at all
• Standing (for sustained periods of time) - Frequently
• Walking (moving about on foot to accomplish tasks) - Continuously
• Bending/Stooping (downward and forward) - Occasionally
• Crawling (moving about on hands and knees or hands and feet) - Not at all
• Climbing/Walking Stairs (ascending or descending) - Occasionally
• Reaching (extending arms in any direction) - Frequently
• Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
• Balancing (maintaining body equilibrium to prevent falling) - Frequently
• Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally
• Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
• Handling (applying pressure to an object with the fingers and palm)