City Desk Parts & Customer Service Expert

Goodin-Company; Fargo (ND); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Retirement savings plan with company 2

Profit sharing

Paid time off

Job summary

Goodin Company in Fargo, ND is seeking a City Desk/Counter Sales Specialist who provides outstanding customer service by helping customers identify and obtain required parts in a friendly, professional manner. You will establish professional in-person relationships, deliver accurate parts information, and ensure orders are entered and processed promptly.

The role requires a high school diploma or GED, a minimum of 2 years in a similar position, and comfort with computer systems.

Qualifications

• High school diploma or GED preferred.
• Minimum of 2 years experience in a similar position.
• Plumbing and/or heating knowledge a plus.
• Great customer service, problem solving and communication skills.

Responsibilities

• Assist customers in identifying and obtaining required parts in a friendly, professional manner.
• Establish professional in-person relationships with customers.
• Provide accurate parts-related information to customers.
• Ensure that customer orders are entered and processed in a timely manner.

Skills

Customer service

Problem solving

Communication

Computer skills

Education

High school diploma or GED

Job description

Goodin Company in Fargo, ND is seeking a City Desk/Counter Sales Specialist who provides outstanding customer service by helping customers identify and obtain required parts in a friendly, professional manner. You will establish professional in-person relationships, deliver accurate parts information, and ensure orders are entered and processed promptly.

The role requires a high school diploma or GED, a minimum of 2 years in a similar position, and comfort with computer systems.