City Desk and Counter Sales Specialist

Goodin-Company; Fargo (ND); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Retirement savings plan with company 2

Profit sharing

Paid time off

Job summary

Goodin Company in Fargo, ND is seeking a City Desk/Counter Sales Specialist who provides outstanding customer service by helping customers identify and obtain required parts in a friendly, professional manner. You will establish professional in-person relationships, deliver accurate parts information, and ensure orders are entered and processed promptly.

The role requires a high school diploma or GED, a minimum of 2 years in a similar position, and comfort with computer systems.

Qualifications

• High school diploma or GED preferred.
• Minimum of 2 years experience in a similar position.
• Plumbing and/or heating knowledge a plus.
• Great customer service, problem solving and communication skills.

Responsibilities

• Assist customers in identifying and obtaining required parts in a friendly, professional manner.
• Establish professional in-person relationships with customers.
• Provide accurate parts-related information to customers.
• Ensure that customer orders are entered and processed in a timely manner.

Skills

Customer service

Problem solving

Communication

Computer skills

Education

High school diploma or GED

Job description

The City Desk/Counter Sales Specialist provides outstanding service by helping customers who come into the City Desk. They deliver strong customer service and a willingness to expand their product knowledge to best help the needs of our customers.Essential Duties and ResponsibilitiesAssist customers in identifying and obtaining required parts in a friendly, professional manner.Establish professional in-person relationships with customers.Provide accurate parts-related information to customers.Ensure that customer orders are entered and processed in a timely manner.Maintain City Desk area, in compliance with company, state and federal regulations.Minimum RequirementsHigh school diploma or GED preferred.Minimum of 2 years experience in a similar position.Plumbing and/or heating knowledge a plus.Great customer service, problem solving and communication skills.Comfortable with computer use.Physical DemandsThe physical demands described here are a sample of those that must be met by an employee to successfully perform the essential functions of the job.May occasionally lift up to 100 lbs.Regular use of arms, hands, and fingers to feel, grasp, type, and reach.Frequently required to stand, walk, sit, talk, and hear.Work EnvironmentWarehouse atmosphere. Employee may be exposed to moving machinery, vibration, fumes, and airborne particles. The noise level is usually moderate and occasionally loud.BenefitsAs a leader in our industry, Goodin Company can offer a competitive benefits package which includes, medical, dental, vision, disability, retirement savings plan with Company match, profit sharing, paid time off, and more.Goodin Company is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, military or veteran status, and any other characteristic protected by applicable regional, state, or federal law.The physical demands and work environment are representative of those that an employee encounters while performing the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.This job description is not designed to contain a complete list of tasks and responsibilities related to this position. Goodin Company reserves the right to amend this document to meet legal, business and organization requirements as necessary.