Citizens Teller

Citizens; Pawtucket (RI); On-site; USD 10,000 - 60,000; Part time

Job summary

Citizens is seeking a Teller to join their team in Pawtucket, RI. In this role, you will engage with customers, assist with transactions, and provide personalized financial advice. The position offers meaningful work, community involvement, and opportunities for career growth, along with comprehensive benefits.

Benefits

Paid volunteer hours

Donation matching

Healthcare benefits

401K

Tuition assistance

Mental health programs

Qualifications

• At least 6 months experience with transactions.
• At least 1 year customer service experience.
• Availability to work branch hours, including weekends and evenings.

Responsibilities

• Greet customers and assist with transactions.
• Educate customers about products and services.
• Follow financial policies and procedures.

Skills

Communication

Digital Technology

Customer Service

Detail-oriented

Motivational Skills

Education

High School diploma or GED

Job description

Join to apply for the Citizens Teller role at Citizens

Description

Starting Salary: $19 / hour and up

As a Citizens Teller, you make a real difference for our customers and the branch team.

What You'll Do

• Greet customers in our lobbies and demonstrate the use of mobile apps and ATMs for transactions.
• Create positive experiences by helping customers achieve their financial goals with personalized advice and solutions.
• Educate customers about Citizens products and benefits, responding effectively to questions and concerns.
• Follow all financial policies and procedures, including cash handling and compliance with laws and regulations.

What You'll Get

• Meaningful work and relationships—assist customers with significant financial decisions.
• Community involvement—paid volunteer hours and donation matching.
• Career growth—training, coaching, and development opportunities.
• Comprehensive benefits—healthcare, 401K, tuition assistance, mental health programs, and more.

Required Qualifications

• High School diploma or GED
• At least 6 months experience with transactions
• At least 1 year customer service experience
• Strong communication skills
• Ability to use digital technology
• Availability to work branch hours, including weekends and evenings
• Complete a video interview assessment within 7 days of applying

Preferred Skills/Experience

• 1 year of transaction processing experience
• Motivational and collaborative skills
• Detail-oriented and capable of multitasking

Hours & Work Schedule

• 30 hours per week
• Varies with branch needs, including weekends and evenings

Additional Information

Salary ranges are estimated; recruiters will discuss pay during the hiring process.

Equal Employment Opportunity

Citizens provides equal opportunities regardless of age, race, gender, disability, or other protected categories. We foster an inclusive culture where everyone is respected and treated professionally.

Why Work for Us

Join a customer-centric culture focused on helping customers and supporting communities, with training and career growth opportunities.

Posting End Date: 07/05/2025