Citizen Review Board Coordinator (CRB Field Manager)

Oregon Inc; Salem (VA); Hybrid; USD 75,000 - 116,000; Full time

Benefits offered by this job

Medical insurance premiums paid

Paid holidays and leave

Bilingual skills allowance

Job summary

The Oregon Judicial Department is seeking a Citizen Review Board Field Manager to oversee foster care review boards in Oregon's Klamath and Lake Counties. The role requires coordinating case reviews with courts and ODHS, recruiting and supervising volunteers, drafting findings, and guiding improvements to policies and procedures.

The position is full-time with hybrid work options, occasional travel, and a focus on community involvement to support permanent planning for children in foster care.

Qualifications

• Bachelor's degree or higher in a related field is required.
• Four years of professional work in public administration, social services, social work, mediation, or a related field.
• OR Eight years of combined education/experience equivalent to the requirements.

Responsibilities

• Coordinate and facilitate case reviews with courts and ODHS.
• Recruit, train, advise, and supervise volunteer board members.
• Draft and finalize written board findings and recommendations for legal records.
• Analyze systems and data to recommend policy and procedure changes.
• Lead local Community involvement in planning for children and families.

Skills

Public administration

Volunteer recruitment

Mediation

Stakeholder collaboration

Decision making

Report writing

Education

Bachelor's degree in public or business administration, behavioral sciences, social services, criminal justice, criminology, sociology, psychology, public health, or related field

Job description

Citizen Review Board Coordinator (CRB Field Manager)

Position Type: Employee Position Title: Citizen Review Board Coordinator (CRB Field Manager) Job Description: Note: Effective January 1, 2027, the Oregon Judicial Department will implement a cost-of-living salary increase of 4%.

Agency: Judicial Department
Salary Range: $6,706 - $10,403

Who We Are

The Court Programs Division (CPD) is part of the Office of the State Court Administrator (OSCA) at the Oregon Judicial Department (OJD). CPD’s Juvenile Programs unit develops, implements, and evaluates juvenile court programs for statewide application in the courts and for use by the public and government stakeholders. The Citizen Review Board (CRB) Program within the Juvenile Programs unit is Oregon’s foster care review program. This statewide program conducts federally required case reviews of children in foster care. With a staff of approximately 21 (including the program manager, operations staff, and field managers/coordinators) and 55 volunteer boards comprising 240 volunteers, the CRB partners with local juvenile courts across Oregon to ensure compliance with these required reviews and to recommend system improvements. The CRB has a dual legislative mandate to conduct individual case reviews and engage in systemic advocacy. If you are interested in promoting citizen voices on the safety, stability, and supervision of children in foster care through impartial case review and advocacy, we encourage you to apply and be part of our team! We welcome all candidates who are inspired by our work and mission.

Benefits to You

• We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
• OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
• Salary offers are made with consideration of the candidate’s education and experience.

Position Highlights

We are hiring a Citizen Review Board Field Manager (Citizen Review Board Coordinator) to oversee review boards in Oregon’s Klamath and Lake Counties. There will be monthly in-person meetings in Klamath County and quarterly in-person meetings in Lake County.

Responsibilities

In this role, you will coordinate and facilitate case reviews with the courts and the Oregon Department of Human Services (ODHS) to ensure that mandated reviews are conducted on each case involving a child in foster care, at least once every six months, as required by federal law.

You will recruit, train, advise, and supervise volunteer board members and will supervise and provide professional support to local and regional review boards.

You will draft and finalize written board findings and recommendations, which will be provided to legal parties and entered into the legal record.

You will analyze systems, statistical data, and other information to recommend changes to policies, procedures, and laws regarding the foster care system.

You will also participate in the development and implementation of program goals, policies, and operating procedures.

Additionally, you will lead at the local level to promote community involvement in permanent planning for children and the participation of families, resource parents, children, and other interested parties in the review process.

Field Managers negotiate and mediate among agencies and diverse, often adversarial, parties. In doing your work, you will promote and maintain working relationships with tribes, judges, courts, attorneys, community leaders, ODHS staff, and other agencies serving children.

You will spend part of your time representing OJD in local model court meetings and representing the CRB by serving on or appearing before boards, committees, commissions, and state advisory councils, with the goal of improving the foster care system.

You will make oral and written presentations to community groups, government agencies, and care providers.

You will also attend conferences and training sessions to identify trends and emerging policy issues.

Assigned tasks may be changed to accommodate workload and organizational needs.

Minimum Qualifications

• The qualified candidate must have a bachelor’s degree in public or business administration, behavioral sciences, social services, criminal justice, criminology, sociology, psychology, public health, or a related field.
• And Four years of professional work in public administration, social services, social work, mediation, or a related field.
• OR Any combination of education and experience equivalent to eight (8) years of experience that typically supports the knowledge, skills, and abilities for the position.

Special Qualifications

• None

Requested Skills and Attributes

• Extensive knowledge of Oregon’s child welfare and juvenile court systems.
• Experience recruiting and training volunteers or other professionals, and ensuring they perform their duties to review cases within statutory timelines.
• Experience handling mediation or conflict resolution in a professional setting.
• Experience establishing and maintaining professional partnerships across multiple disciplines.
• Experience using judgment and discretion to make independent decisions aligned with mission and program goals.
• Skill writing detailed reports under deadlines despite frequent interruptions.

Working Conditions

This is a full-time position, and the work schedule currently is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is FLSA-exempt and ineligible for overtime compensation for hours worked in excess of 40 per workweek. Occasional after-hours, weekend, or holiday work may be required. In-state travel to Klamath County (monthly) and Lake County (quarterly), including overnight stays and possible travel during inclement weather, is required. Occasional out-of-state travel may be required to attend conferences or training sessions. Hybrid work is available for this position. All hybrid work assignments begin, end, and change only with administrative authority approval. In-person meetings and in-person attendance for training sessions and other office events are required, regardless of any prior-approved and scheduled remote workdays. Public speaking is required to present to government agencies, community groups, care providers, and other child welfare and juvenile court system stakeholders. Frequent phone and in-person contact with people from diverse backgrounds. Frequent phone and in-person contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma, including people who have emotional, psychological, and behavioral challenges such as mental health conditions, drug and alcohol abuse, and criminal activities. This position manages administrative reviews in highly stressful and at times volatile cases of children in substitute care. During in-person reviews, the person in this position must make judgments about physical safety and control of the review process without immediate peer consultation or supervisory direction. Long periods of sitting while working at a computer. Must use and be familiar, experienced, and comfortable with using a full array of current software programs and other technology tools. Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, fax machine, and scanner.

Additional Information

Criminal Background Check: You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

Reference Checks: By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility

OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Veterans or Oregon National Guard Preference

Eligible veterans and current or former servicemembers with the Oregon National Guard who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans and current or former servicemembers with the Oregon National Guard must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking for documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans, Disabled Veterans & State Servicemembers web page for additional details, information, and resources.

Conduct Expectations

Because of OJD’s role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

Pay Equity

As an employer, OJD complies with Oregon’s pay equity law. Salary offers are made with consideration of the candidate’s education and experience. For more information on pay equity, click here.

Employee Benefits

Click here to access information specific to OJD employee benefits.

Public Service Loan Forgiveness

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.

Questions and Support

If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed. Workday related information and resources are available here. For questions about a specific OJD job posting, call 503-986-5930 or email [e-mail].

Equal Opportunity and Diversity

The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work. Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon “flies with her own wings.”