Programs and Services Coordinator, Program Analyst 1 (Salem)

Department of Corrections; Salem, Headquarters (VA, WA); On-site; USD 61,000 - 88,000; Full time

Job summary

The Oregon Department of Corrections is seeking a Programs and Services Coordinator to collaborate with leadership and evaluate practices across Visiting Services, Volunteer & Contractor Services, and Victim Services. You will monitor operations, identify efficiencies, and communicate program requirements to staff and the public.

You will lead community engagement, build partnerships, and develop recommendations to improve administrative rules and processes, supporting continuous improvement

Qualifications

• Experience reviewing program operations, tracking outcomes, analyzing data.
• Experience interpreting, applying policies, and ensuring compliance.
• Experience evaluating business processes and implementing workflow improvements.
• Experience coordinating with community organizations or internal stakeholders.
• Experience preparing written reports and presenting findings to management.

Responsibilities

• Collaborate with leadership to evaluate practices and recommend improvements.
• Analyze program operations to identify efficiencies and streamline processes.
• Build collaborative relationships with stakeholders to support programs.
• Communicate program rules and guidelines to staff and the public.
• Develop and present recommendations for improvements to administrative rules and forms.

Skills

Program evaluation

Data analysis

Policy interpretation

Stakeholder coordination

Reporting and presentation

Education

Bachelor's degree in Business or Public Administration or related field

Job description

Job Information

Job Title: Programs and Services Coordinator, Program Analyst 1 (Salem)

Location: Headquarters-Salem, OR

Employer: Oregon Department of Corrections (ODOC)

Initial Posting Date: 11/10/2026

Application Deadline: 11/22/2026

Agency: Department of Corrections

Salary Range: $5,483 - $7,929

Position Type: Employee Position

About the Job – Your Role

In this role, you'll have the opportunity to collaborate with leadership, evaluate existing practices, and recommend improvements that enhance efficiency, accountability, and service delivery. Your work will directly support Visiting Services, Volunteer & Contractor Services, and Victim Services, helping ensure these essential programs operate effectively and continue to meet the evolving needs of the department and its stakeholders.

As the Programs and Services Coordinator, you will play a key role in reviewing, monitoring, and evaluating program operations and outcomes to identify opportunities for improvement across Visiting Services, Volunteer & Contractor Services, and Victim Services. You will lead community engagement efforts, build collaborative relationships with stakeholders, and support initiatives that strengthen partnerships between ODOC and the communities it serves. Working closely with management, you will analyze existing business practices, workflows, policies, and procedures to identify efficiencies, streamline operations, and enhance program effectiveness. You will also interpret and communicate program rules and guidelines to department staff, program participants, and the public to promote understanding and compliance. Through research, analysis, and collaboration, you will develop and present recommendations for improvements to administrative rules, policies, forms, and operational processes that support informed decision-making, consistent service delivery, and the department's commitment to continuous improvement.

At the Oregon Department of Corrections, meaningful change happens through collaboration, innovation, and a commitment to continuous improvement. As a Programs and Services Coordinator, you'll play an important role in strengthening the programs and services that support our staff, individuals in custody, community partners, and the public.

This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). This position may be eligible for Police & Fire (P&F) benefits through Public Employees Retirement System (PERS), as defined by statute.

Minimum Qualifications

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; OR Any combination of experience or education equivalent to three (3) years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.

Requested Skills

• Experience reviewing program operations, tracking outcomes, analyzing data, and identifying opportunities for program improvements.
• Experience reviewing, interpreting, and applying policies, administrative rules, regulations, or program guidelines to ensure compliance and consistency.
• Experience evaluating business processes, identifying operational inefficiencies, and developing or implementing recommendations to improve workflows, procedures, or service delivery.
• Experience coordinating with community organizations, external partners, or internal stakeholders to support programs, initiatives, or organizational objectives.
• Experience preparing written reports, developing program documentation, presenting findings, or communicating recommendations to management and stakeholders.

Working Conditions

You will be required to work a professional work week that may exceed forty (40) hours. Your work and leadership must adhere to and further the rules, policies, and procedures of the Department, the Correctional Services Division, and the Programs and Services Unit. This position is designated as a full-time, in-office position, with your primary work location at the Oregon Department of Corrections Headquarters in Salem, Oregon. The position may require on-site visits to correctional facilities throughout the state. When working or training on the grounds of a correctional facility, you will be required to follow established security protocols and may work in areas where adults in custody (AICs) are present. Additional in-state travel may be required, including occasional overnight stays. You must be able to move full boxes weighing up to 30 pounds. Boxes weighing more than 30 pounds will require assistance when lifting or carrying.

About the Department

The Oregon Department of Corrections is responsible for over 12,000 adults in custody in 12 state prisons throughout Oregon. It advises and evaluates counties regarding administration of probation and parole programs supervising more than 24,000 offenders in Oregon communities. The mission is to protect communities, promote accountability, and transform lives. The Oregon Department of Corrections serves a diverse and changing population of people who are incarcerated and on supervision. We commit to creating an organization both reflecting the diversity of the population we serve and ensuring all employees thrive in a culture of safety, trust, and belonging. We strive to be an anti‑racist corrections system. Welcoming, inclusive, and respectful of all people. Free of discrimination, harassment, and retaliation. The Department offers a variety of programs and opportunity to create a safe and healthy environment to for our staff, volunteers, and adults in custody. Joining the Oregon Department of Corrections is joining a team working for the benefit of our communities through innovative and proven correctional practices.

Benefits

• Family health, vision, and dental insurance
• Vacation, sick leave, and 11 paid holidays
• 21 days paid military leave for national guard and reserve components
• Optional short and long-term disability
• Term life insurance
• Fully paid retirement program Oregon Saving Growth Plan
• Flexible spending accounts for health and childcare
• And more

Requirements for Employment

The successful candidate for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint‑based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, there may be some felony convictions that could disqualify you for this position. However, having a felony record does not exclusively restrict you from being considered as an applicant. CJIS clearance is done at the conditional job offer. If you have questions about whether or not your criminal record could disqualify for you, please contact the recruiter for more information.

Equity, Diversity, Inclusion, and Belonging (EDI&B) is embedded in the Department of Corrections core values. The department strives to be a model employer committed to promoting diversity, equity, inclusion, and belonging. Ensuring legal compliance, efficiency, and exceeding expectations to deliver the best public services. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. Additional information can be found from The U.S. Equal Employment Opportunity Commission (EEOC) Know Your Rights.

Other Information

The Oregon Department of Corrections is responsible for complying with the Federal Prison Rape Elimination Act (PREA 42 U.S.C. 1997). PREA prohibits the Oregon Department of Corrections from hiring, promoting, or contracting with anyone, (that will have direct contact with residents), who has engaged in, been convicted of, or been civilly or administratively adjudicated for engaging in sexual abuse in confinement settings. Learn more about PREA.

Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources. Please note – if you are a veteran, you will receive a task in Workday to upload your documents immediately after you submit your initial application. You will have up until 24 hours after the posted application deadline to submit the appropriate documentation.

The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. Questions If you have questions about the position, selection process, or need accommodations to participate in the recruitment process please contact the recruiter and reference the requisition number. Odoc does not offer visa sponsorship. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States. This applicant list may be used to fill future vacancies. Application information may be used throughout the entire selection process. This process is subject to change without notice. This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract. The pay and benefits on all announcements may change without notice.

Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon “flies with her own wings.”