Citi Commerce, Product Manager

Citibank (Switzerland) AG; New York, Northern (NY, KY); Hybrid; Confidential; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k); life, accident, and disability

Paid time off and holidays

Job summary

Citi Commerce is seeking a Product Manager to support the ad and offers capabilities, translating business needs into precise technical specifications. You will work closely with technology teams across the product lifecycle to ensure quality and alignment with commercial goals.

Reporting to the Head of Product, you will help define the product roadmap, participate in governance, and drive performance improvements after launch.

Qualifications

• 6–10 years of product management experience in digital advertising, adtech, or martech.
• Experience turning business requirements into detailed technical specifications and partnering with technology teams.
• Strong understanding of the digital advertising tech stack, including ad serving, targeting, measurement, and delivery.

Responsibilities

• Document business requirements translating advertiser needs into precise, technology-ready specifications.
• Serve as a day-to-day partner to technology teams, driving alignment on requirements and managing trade-offs.
• Support product testing and quality assurance, including UAT and performance validation.
• Support the management of third-party integrations within the AdTech ecosystem (DSPs, ad servers, measurement platforms).
• Assist governance and compliance approval processes, preparing documentation and tracking approvals through legal and risk review.
• Track product and system performance post-launch, surfacing optimization recommendations to leadership.
• Assess risk in business decisions, ensuring Citi's reputation and assets are safeguarded while adhering to laws, rules and policies.

Skills

Product management

Requirements gathering

Technical specifications

Cross-functional collaboration

Third-party integrations

Communication skills

Multitasking

Education

Bachelor's degree

Job description

Citi is evolving its current commerce offerings and branching into new avenues of growth by offering merchants access to high value cardmembers across Citi's digital properties and partner placements. By combining Citi's scale, trusted customer relationships, and real purchase insights, the business delivers advertising that is relevant to customers and drives measurable, incremental impact for advertisers. As the Product Manager, you will support the Product team in executing against Citi Commerce's product roadmap across a defined set of ad and offers capabilities. You will be deeply embedded in the build process, contributing to business requirements, partnering closely with technology teams, and ensuring every capability that ships meets commercial and technical standards.

Job Summary The Product Manager is a key member of the Citi Commerce Product team, supporting the development and execution of Citi Commerce's ad and offers capabilities. Reporting to the Head of Product, this individual will contribute to the translation of business and commercial requirements into detailed technical specifications, serving as a day-to-day partner to technology teams as Citi Commerce builds its ad serving, targeting, and measurement capabilities. This is a hands-on, high-impact role at the intersection of business and technology. The Product Manager will work closely with the Product Lead and broader product team, supporting business requirements documentation, assisting with third-party integrations, and ensuring every capability that ships meets commercial and technical standards.

Key Responsibilities

• Support the development and documentation of business requirements for Citi Commerce's ad and offers capabilities, translating commercial and advertiser needs into precise, technology-ready specifications
• Serve as a day-to-day partner to technology teams, driving alignment on requirements, managing trade-offs, and maintaining momentum through the product development lifecycle
• Support product testing and quality assurance, including UAT and performance validation, ensuring capabilities meet commercial and technical standards before launch
• Support the management of third-party integrations within the AdTech ecosystem, including DSPs, ad servers, and measurement platforms, coordinating with vendors on timelines and technical requirements
• Support governance and compliance approval processes, preparing documentation and tracking approvals through legal and risk review
• Support the tracking of the product and system performance post-launch, identifying issues and surfacing optimization recommendations to the Head of Product and Product Lead
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications Required

• 6-10 years of experience in product management within digital advertising, adtech, or martech
• Demonstrated experience contributing to the development of detailed business requirements and technical specifications, and partnering closely with technology teams through the product development lifecycle
• Solid understanding of the digital advertising technology stack, including ad serving, targeting, measurement, and delivery systems
• Experience supporting third-party technology integrations within the advertising ecosystem
• Strong communication skills, with the ability to translate technical concepts for business audiences and business requirements for technology teams
• Ability to manage multiple workstreams simultaneously in a fast-moving, high-growth environment

Preferred Experience

• Preferred Experience in commerce media, retail media, or financial services advertising strongly preferred
• Background at a publisher, retail media network, DSP, SSP, or adtech platform
• Familiarity with clean rooms, identity solutions, or attribution platforms
• Exposure to launching a new ad product or capability from early stage through launch

Education Bachelor's/University degree required

Time Type: Full time

Primary Location: New York New York United States

Primary Location Full Time Salary Range: $142,320.00 - $213,480.00

Benefits

• medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
• Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
• For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right

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