Citi Commerce, Product Manager

Citi; Chicago (IL); On-site; USD 142,000 - 213,000; Full time

Job summary

Citi Commerce is hiring a Product Manager to support the ad and offers capabilities, translating business requirements into technical specifications and serving as a day‑to‑day partner to technology teams. You will help build Citi's ad serving, targeting, and measurement capabilities, aligning with legal, risk, and commercial standards.

The role is hands‑on, high‑impact, with collaboration across product leads and engineering to ship features that meet business goals.

Qualifications

• 6-10 years of product management in digital advertising, adtech, or martech.
• Experience turning business requirements into technical specs and working with tech teams.
• Deep understanding of the digital advertising stack: ad serving, targeting, measurement and delivery.
• Experience with third‑party technology integrations in advertising ecosystems.
• Strong communication translating technical concepts for business audiences.
• Ability to manage multiple workstreams in a fast‑moving environment.

Responsibilities

• Draft and translate business requirements into precise, tech‑ready specifications for Citi Commerce.
• Partner with technology teams, aligning requirements and driving the product lifecycle.
• Support product testing, UAT, and performance validation before launch.
• Coordinate third‑party integrations with DSPs, ad servers, and measurement platforms.
• Support governance, compliance approvals with legal and risk review.
• Monitor post‑launch performance and surface optimization recommendations.
• Ensure compliance with laws, policy and ethical standards.

Skills

Product management

Digital advertising

Adtech/MarTech

Requirements documentation

Technical collaboration

Strong communication

Multitask management

Third‑party integrations

Tools

DSPs

Ad servers

Measurement platforms

Job description

Citi is evolving its current commerce offerings and branching into new avenues of growth by offering merchants access to high value cardmembers across Citi's digital properties and partner placements. By combining Citi's scale, trusted customer relationships, and real purchase insights, the business delivers advertising that is relevant to customers and drives measurable, incremental impact for advertisers.

As the Product Manager, you will support the Product team in executing against Citi Commerce's product roadmap across a defined set of ad and offers capabilities. You will be deeply embedded in the build process, contributing to business requirements, partnering closely with technology teams, and ensuring every capability that ships meets commercial and technical standards.

Job Summary The Product Manager is a key member of the Citi Commerce Product team, supporting the development and execution of Citi Commerce's ad and offers capabilities. Reporting to the Head of Product, this individual will contribute to the translation of business and commercial requirements into detailed technical specifications, serving as a day‑to‑day partner to technology teams as Citi Commerce builds its ad serving, targeting, and measurement capabilities. This is a hands‑on, high‑impact role at the intersection of business and technology. The Product Manager will work closely with the Product Lead and broader product team, supporting business requirements documentation, assisting with third‑party integrations, and ensuring every capability that ships meets commercial and technical standards.

Key Responsibilities

• Support the development and documentation of business requirements for Citi Commerce's ad and offers capabilities, translating commercial and advertiser needs into precise, technology‑ready specifications
• Serve as a day-to-day partner to technology teams, driving alignment on requirements, managing trade-offs, and maintaining momentum through the product development lifecycle
• Support product testing and quality assurance, including UAT and performance validation, ensuring capabilities meet commercial and technical standards before launch
• Support the management of third‑party integrations within the AdTech ecosystem, including DSPs, ad servers, and measurement platforms, coordinating with vendors on timelines and technical requirements
• Support governance and compliance approval processes, preparing documentation and tracking approvals through legal and risk review
• Support the tracking of the product and system performance post-launch, identifying issues and surfacing optimisation recommendations to the Head of Product and Product Lead
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications Required

• 6-10 years of experience in product management within digital advertising, adtech, or martech
• Demonstrated experience contributing to the development of detailed business requirements and technical specifications, and partnering closely with technology teams through the product development lifecycle
• Solid understanding of the digital advertising technology stack, including ad serving, targeting, measurement, and delivery systems
• Experience supporting third‑party technology integrations within the advertising ecosystem
• Strong communication skills, with the ability to translate technical concepts for business audiences and business requirements for technology teams
• Ability to manage multiple workstreams simultaneously in a fast‑moving, high‑growth environment

Preferred

• Experience in commerce media, retail media, or financial services advertising strongly preferred
• Background at a publisher, retail media network, DSP, SSP, or adtech platform
• Familiarity with clean rooms, identity solutions, or attribution platforms
• Exposure to launching a new ad product or capability from early stage through launch

Background

• Background at a publisher, retail media network, DSP, SSP, or adtech platform

Job Family Group: Consumer Sales

Job Family: Consumer Product Sales

Time Type: Full time

Primary Location: New York New York United States

Primary Location Full Time Salary Range: $142,320.00 - $213,480.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision‑making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right

Citi is an equal opportunity employer

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.