CISO Tech Lead: Directory Services (AD/Entra ID)

Tata Consultancy Services; Jacksonville (FL); On-site; USD 100,000 - 130,000; Full time

Job summary

Tata Consultancy Services in Jacksonville, FL is seeking a CISO Technical Lead – Directory Services Engineer to own and optimize our multi-domain AD and Entra ID environment, including AD, Azure AD Connect, and policy driven access.

You will partner with engineering teams, troubleshoot complex incidents, drive process improvements, and participate in on-call rotations to maintain a secure and compliant identity platform.

Qualifications

• Minimum 5+ years' hands-on experience supporting multi-domain Active Directory environments.
• 8+ years' experience supporting Windows Server OS.
• Must have proficiency with LDAP, AD and SSO.
• Experience with Azure AD Connect and Conditional Access Policies.
• Strong cross-functional collaboration and communication.

Responsibilities

• Manage Citi's Active Directory and Hybrid Entra ID environment, including monitoring and maintenance of Microsoft AD and Azure AD Connect servers.
• Collaborate with engineering and operational teams to champion and deliver next gen products and platforms.
• Troubleshoot and resolve complex problems, identifying root causes.
• Perform ongoing resolution of customer incident tickets.
• Work closely with our engineering partners and provide senior level guidance to global counterparts.
• Identify opportunities for process improvements and/or define new processes and procedures.
• Host cross platform/cross organization calls to drive project delivery and collaboration.
• Participate in an on-call rotation for outages or major incidents.
• Partner with risk teams to build systemic processes for compliance.

Skills

Active Directory

Entra ID

LDAP

Kerberos

DNS

Sites and Services

Performance Monitoring

AD backup and recovery

Azure AD Connect

Conditional Access Policies

Express Routes

Azure Subscriptions

Resource groups

SQL Server

PowerShell scripting

Education

Bachelor's degree in Computer Science

Job description

Tata Consultancy Services in Jacksonville, FL is seeking a CISO Technical Lead – Directory Services Engineer to own and optimize our multi-domain AD and Entra ID environment, including AD, Azure AD Connect, and policy driven access.

You will partner with engineering teams, troubleshoot complex incidents, drive process improvements, and participate in on-call rotations to maintain a secure and compliant identity platform.