Cisco Collaboration Engineer - Unified Communications Specialist

Hillcrest HealthCare System; Tulsa (OK); On-site; USD 75,000 - 95,000; Full time

Job summary

Hillcrest HealthCare System in Tulsa is seeking a Network Engineer (Telecom) to design and implement Cisco collaboration solutions. This role involves troubleshooting communication issues and providing support for video and messaging technologies.

Ideal candidates will have 3+ years of experience in telecom systems, a strong understanding of IP networking, and proven problem-solving skills. This position includes collaboration with other IT teams and may require some travel.

Qualifications

• 3+ years of experience in voice or telecom systems support.
• Proven experience designing, implementing, and supporting Cisco collaboration solutions.
• Strong understanding of SIP, H.323, VoIP protocols, and QoS.

Responsibilities

• Design Cisco collaboration solutions based on business requirements.
• Provide advanced troubleshooting for communication technologies.
• Monitor and analyze system performance for optimal operation.

Skills

Cisco collaboration solutions

Troubleshooting skills

IP networking

Strong communication skills

Time management

Education

Associate’s degree in Information Technology, Networking, or related field

Tools

CUCM

Unity Connection

UCCX

Webex

Python

Ansible

Job description

Hillcrest HealthCare System in Tulsa is seeking a Network Engineer (Telecom) to design and implement Cisco collaboration solutions. This role involves troubleshooting communication issues and providing support for video and messaging technologies.

Ideal candidates will have 3+ years of experience in telecom systems, a strong understanding of IP networking, and proven problem-solving skills. This position includes collaboration with other IT teams and may require some travel.