Circulation Services Evening Supervisor

Johnson C. Smith University; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Johnson C. Smith University in Charlotte, NC seeks an Circulation Services Evening Supervisor to manage evening circulation activities, supervise student workers, and enforce library policies.

The role involves training staff, handling acquisitions processing, and supporting outreach and marketing of the library.

Candidates should hold a bachelor’s degree with at least two years related experience, strong communication and technical skills, and managerial experience.

Qualifications

• Bachelor’s degree required with at least 2 years of related experience.
• Strong knowledge of library services and customer service in diverse environments.
• Strong writing and communication skills; good technology skills.
• Managerial experience required; experience with college students and library procedures preferred; web design experience is a plus.

Responsibilities

• Manage the Circulation Desk and library services in the evenings.
• Train and supervise library assistants, student workers, and interns.
• Collaborate on acquisition processes for books and media with relevant staff.
• Handle physical processing of new materials (labeling, stamping, barcodes).
• Receive and verify incoming acquisitions shipments.
• Maintain circulation and service statistics for evening operations.
• Enforce library policies and assist users with reference resources.
• Close the library and perform door counts at shift end.
• Maintain online chat/messaging for library inquiries.
• Maintain keys.
• Assist with reserves, reshelving, and inventory.

Skills

Communication skills

Writing skills

Technology skills

Customer service

Managerial experience

Web design experience

Library services familiarity

Education

Bachelor's degree

Job description

GENERAL STATEMENT OF JOB

The Circulation Services Evening Supervisor will be responsible for managing all the daily circulation activities in the evenings which includes routine check of the library facility, enforcing library policies, assisting in maintaining the security of library resources, and supervising student workers, and library assistants. The Circulation Services Evening Supervisor will also assist in serving on committees, helping with marketing the library, reporting any library repairs or maintenance services while performing customer service duties and other assigned library duties. Reports to the Director of Library Services.

SPECIFIC DUTIES AND RESPONSIBILITIES

ESSENTIAL JOB FUNCTIONS

• Manage the Center of Information Desk (Circulation activities) and library services in the evenings.
• Assist with training and supervising library assistants, student workers, and interns.
• Collaborates with the Collection Development and Metadata Librarian to manage the acquisition process for new books, audiovisual materials, and standing orders, including searching bibliographic databases, and receiving library materials.
• Complete physical processing of new books, gift books, media materials, and library equipment (i.e., labeling, stripping, stamping, applying barcodes).
• Receive and process incoming acquisitions mail and shipments to verify the accuracy of order fulfillment.
• Prepare and maintain records relative to book acquisition activities.
• Assist in library outreach services and promotions.
• Enforce and assist users in understanding library policies and procedures.
• Assistusers in finding general reference resources and using library computers.
• Perform closing duties such as securing and locking up the library and door counts.
• Maintain circulation library statistics and other statistics relative to evening services.
• Maintain online chat/messaging by answering or filtering questions to the library.

ADDITIONAL JOB FUNCTIONS

• Maintain keys.
• Assist in placing items on reserves, re-shelving books, and library inventory.
• Perform other duties as assigned to meet the demands of library services.

MINIMUM TRAINING AND EXPERIENCE

A minimum of a bachelor’s degree is required with at least 2 yearsofexperience directly related to theprimary duties of the position. Candidate must have knowledge and understanding in providing library services or customer services in a diverse environment. Candidate must have good technology skills, writing skills, and communication skills. Preferacandidate who has worked with college students,isfamiliar with library services and procedures, and has web design experience. Managerial experience is required. Will consider candidates with a combination of work experience and education.