Circa - Security - Shift Supervisor

Circa Resort & Casino; Las Vegas (NV); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Shift Supervisor for their Security department. The role involves ensuring guest safety, providing excellent service, and managing team activities. Ideal candidates will have strong communication skills, a high school diploma, and the ability to work various shifts, including weekends and holidays.

Qualifications

• Ability to read and speak English effectively.
• Must be at least 21 years old.
• Ability to obtain required work cards.

Responsibilities

• Provide outstanding guest service while maintaining safety.
• Assist in daily activities and training of team members.
• Observe and report unusual or suspicious behavior.

Skills

Communication

Multitasking

Problem Solving

Education

High school diploma or GED

Job description

Join to apply for the Circa - Security - Shift Supervisor role at Circa Resort & Casino

Location: 8 Fremont Street Experience, Las Vegas, NV 89101, USA

Req #: 303 | Date: Thursday, May 22, 2025

Job Title: Shift Supervisor

Department: Security

Job Summary

Responsible for providing outstanding, friendly, and informative guest service while maintaining safety throughout the property as directed. Works to ensure maximum guest safety at all times while periodically patrolling assigned areas.

Essential Job Functions

1. Practice, support, and promote the Company Service Standards at all times.
2. Adhere to all company service and operating standards and ensure direct reports comply with all policies.
3. Assist the Supervisor in daily activities; provide training, planning, assigning, and directing work; appraise performance; reward and discipline employees; address complaints and resolve issues.
4. Maintain a professional departmental, company, and community environment.
5. Answer guest questions in a manner that reflects understanding of the department and property.
6. Protect the company's assets against theft, assault, fire, and other safety issues.
7. Observe and report unusual or suspicious behavior.
8. Escalate emergency situations to the Assistant Director and Director as needed.
9. Assist the Security Manager in ensuring all shift administration is completed correctly and on time, including incident reports, logs, statistics, and other documentation.

Qualifications

1. Ability to read and speak English and communicate effectively with guests, team members, and management in both written and verbal form.
2. Understand and comply with all company, departmental, and Gaming Control Board rules, regulations, policies, and procedures.
3. Ability to multitask.
4. Availability to work any day of the week and any shift, including weekends and holidays.
5. Ability to establish and maintain effective working relationships with team members and guests.
6. Must be at least 21 years old.
7. Must be able to obtain required work cards.

Education and/or Experience

1. High school diploma or GED required.
2. Complete property academy as assigned.

Physical, Mental, and Work Environment

1. Comfortable kneeling, carrying, bending, walking, and standing for extended periods.
2. Work environment may be hot, cold, noisy, with potential secondhand smoke; ability to see color.
3. Ability to stand and walk for long periods.
4. Respond promptly to emergencies and incidents within designated areas.
5. Ability to lift up to 50 pounds.
6. Constant contact with team members and guests.

Disclaimer

This list is not exhaustive. Management reserves the right to revise the job or require other tasks as circumstances change.

Other Details

• Pay Type: Hourly
• Required Education: High School

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Other, Information Technology, and Management

Industries

• Hospitality