CIRC - Community Manager (Redmond)

LE0024 Transforming Age Associates, LLC; United States; On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Vision coverage

Dental coverage

401(k) with instant match

PTO

Job summary

Transforming Age seeks a Community Manager to support Summerwood in Redmond, WA. You will oversee day-to-day operations, financial performance, regulatory compliance, and resident satisfaction at an affordable housing community.

You will lead onsite staff, ensure audits and inspections, manage leasing, rent collection, move-ins/move-outs, and uphold Fair Housing and program rules. This role demands strong organization and clear communication with residents and partners.

Qualifications

• 2+ years of affordable housing operations experience with LIHTC and HUD compliance.
• Experience leading a small on-site management team.
• Knowledge of LIHTC, HUD, Section 8 and other housing programs.
• Familiarity with Washington State landlord-tenant requirements and housing regulations.
• Strong organizational and communication skills.

Responsibilities

• Oversee day-to-day operations of the community, including leasing and rent collection.
• Coordinate resident communication, move-ins/outs, and recertifications.
• Ensure compliance with affordable housing programs and regulatory audits.
• Supervise onsite staff (maintenance, compliance, porter) and provide coaching.
• Engage with residents, vendors, and agency partners to maintain quality service.

Tools

MRI

Yardi

Boston Post

Job description

Location: 1 Summerwood 1 9805 Avondale Rd NE 11 Redmond WA 98052 1 This role pays between $35 to $38 per hour with excellent benefits including Medical, Vision, Dental, 401(k) with instant match, generous PTO, and much more!

We are hiring a Community Manager to support Summerwood in Redmond, WA! Our Community Manager is responsible for the overall day-to-day operations, financial performance, regulatory compliance, resident satisfaction, and physical condition of Summerwood Apartments, an affordable housing community located in Redmond, Washington. This position provides direct supervision and leadership to onsite staff, including the Compliance Specialist, Maintenance Supervisor, Maintenance Technician, and Porter, while ensuring the community operates efficiently and in accordance with all affordable housing program requirements.

Our Community Manager: Manages the day-to-day operations of the assigned community, including leasing, rent collection, resident communication, affordable housing compliance, maintenance coordination, office administration, coordination with condominium association, and supervision of property team (includes maintenance supervisor, maintenance technician, porter, and a compliance specialist). Monitors occupancy levels, leasing performance, resident retention, and overall community performance. Ensures timely completion of resident move-ins, move-outs, annual recertifications, inspections, and lease renewals. Responds to resident concerns and resolve issues professionally and promptly. Maintains positive relationships with residents, vendors, contractors, and agency representatives. Coordinates and prepares for agency audits and inspections, taking lead on preparing the community for stakeholder visits. Provides leadership, coaching, training, and performance management to onsite staff. Enforce ease terms, community rules, and policies in a fair, consistent, and professional manner. Conducts regular team meetings and promote a collaborative work environment. Establishes performance expectations and hold team members accountable for achieving goals and standards. Participates in recruiting, interviewing, onboarding, and staff development activities. Responds to resident inquiries, complaints, and concerns promptly and professionally ensuring communications are clear, consistent, factual and appropriately documented. Escalate serious grievances, legal matters or safety issues promptly to the Regional Community Manager. Coordinates with CIRC’s resident services team as appropriate to support resident stability and successful tenancy. Supports organizational culture and strategic objectives by promoting the Mission, Vision, and Values and contributing to our Culture of Excellence. Performs other duties as assigned.

What you need to succeed:

• Minimum a consecutive 2+ years of recent experience in affordable housing operations which was comprised of LIHTC and HUD compliance requirements (similar experience may be considered)
• Prior Community Manager, Assistant Community Manager, Leasing, Compliance, or property operations experience required.
• Experience leading or guiding a small on-site management team.
• Experience with property management software platforms such as MRI, Yardi, Boston Post, or similar systems preferred.
• Working knowledge of affordable housing operations, including LIHTC, HUD, Section 8, and other applicable housing programs.
• Knowledge of Fair Housing requirements and consistent, non-discriminatory housing practices.
• Familiarity with Washington State landlord-tenant requirements and applicable local, state, and federal housing regulations.
• Working knowledge of affordable housing and market rate leasing, rent collection, resident relations, recertifications, move-ins, vacancies, and day-to-day property operations.
• Strong organizational skills with the ability to support multiple communities while effectively managing deadlines, resident matters, reports, and compliance requirements.
• Strong verbal and written communication skills with a customer-focused approach and the ability to communicate professionally and effectively with residents, applicants, staff, vendors, and community partners.
• Ability to work independently or in a group setting while maintaining confidentiality and using sound judgment in decision making.
• Must have valid driver’s license and reliable transportation.
• Must pass criminal background check.

Transforming Age is a leading nonprofit organization committed to improving the lives of older adults by integrating housing, community services, technology, philanthropy, and partnerships.