CIRC - Community Manager (Redmond)

transformingage; United States; On-site; USD 100,289,000 - 108,886,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401(k) with instant match

PTO

Job summary

Summerwood Apartments in Redmond, WA seeks a Community Manager to oversee daily operations, leasing, and resident relations. Lead onsite staff, ensure regulatory compliance, and manage budget performance for an affordable housing community.

You will supervise the Compliance Specialist, Maintenance Supervisor, Maintenance Technician, and Porter, coordinating with agency representatives and stakeholders to meet program requirements and performance targets.

Qualifications

• Minimum 2+ years of experience in affordable housing operations (LIHTC/HUD).
• Experience leading a small on-site management team.
• Knowledge of MRI, Yardi, Boston Post, or similar property management software.
• Knowledge of Fair Housing and housing regulations (WA).
• Valid driver’s license and reliable transportation.
• Ability to manage multiple tasks and deadlines.

Responsibilities

• Oversee day-to-day community operations including leasing, rent collection, and resident communications.
• Monitor occupancy, leasing performance, and overall community performance.
• Coordinate audits and inspections with agency representatives.
• Provide leadership and coaching to onsite staff.
• Ensure compliance with affordable housing programs and policies.

Skills

Affordable housing operations

Team leadership

Resident relations

Communication skills

Organizational skills

Budget/financial management

Driving license

Tools

MRI

Yardi

Boston Post

Job description

We are hiring a Community Manager to support Summerwood in Redmond, WA!

Location:11Home Office 11Remote WA 98004 1This role pays between $35 to $38 per hour with excellent benefits including Medical, Vision, Dental, 401(k) with instant match, generous PTO, and much more!

We are hiring a Community Manager to support Summerwood in Redmond, WA! Our Community Manager is responsible for the overall day-to-day operations, financial performance, regulatory compliance, resident satisfaction, and physical condition of Summerwood Apartments, an affordable housing community located in Redmond, Washington . This position provides direct supervision and leadership to onsite staff, including the Compliance Specialist, Maintenance Supervisor, Maintenance Technician, and Porter, while ensuring the community operates efficiently and in accordance with all affordable housing program requirements.

• Manage s the day-to-day operations of the assigned community, including leasing, rent collection, resident communication, affordable housing compliance, maintenance coordination, office administration , coordination with condominium association, and supervision of property team (includes maintenance supervisor, maintenance technician, porter, and a compliance specialist) .
• Monitor s occupancy levels, leasing performance, resident retention, and overall community performance.
• Ensure s timely completion of resident move-ins, move-outs, annual recertifications, inspections, and lease renewals.
• Respond s to resident concerns and resolve issues professionally and promptly.
• Maintain s positive relationships with residents, vendors, contractors, and agency representatives .
• Coordinate s and prepare s for agency audits and inspections, taking lead on preparing the community for stakeholder visits.
• Provide s leadership, coaching, training, and performance management to onsite staff.
• Enforce ease terms, community rules, and policies in a fair, consistent, and professional manner.
• Conduct s regular team meetings and promote a collaborative work environment.
• Establish es performance expectations and hold team members accountable for achieving goals and standards.
• Participate s in recruiting, interviewing, onboarding, and staff development activities.
• Respond s to resident inquiries, complaints, and concerns promptly and professionally ensuring communications are clear, consistent, factual and appropriately documented . Escalate serious grievances, legal matters or safety issues promptly to the Regional Community Manager.
• Coordinate s with CIRC's resident services team as appropriate to support resident stability and successful tenancy.
• Support s organizational culture and strategic objectives by promoting the Mission, Vision, and Values and contributing to our Culture of Excellence .
• Perform s other duties as assigned .

What you need to succeed:

• Minimum a consecutive 2 + years of recent experience in affordable housing operations which was comprised of LIHTC and HUD compliance requirements (similar experience may be considered)
• Prior Community Manager, Assistant Community Manager, Leasing, Compliance, or property operations experience requi red .
• Experience leading or guiding a small on-site management team.
• Experience with property management software platforms such as MRI, Yardi, Boston Post, or similar systems preferred.
• Working knowledge of affordable housing operations, including LIHTC, HUD, Section 8, and other applicable housing programs.
• Knowledge of Fair Housing requirements and consistent, non-discriminatory housing practices.
• Familiarity with Washington State landlord-tenant requirements and applicable local, state, and federal housing regulations.
• Working knowledge of affordable housing and market rate leasing, rent collection, resident relations, recertifications, move-ins, vacancies, and day-to-day property operations.
• Strong organizational skills with the ability to support multiple communities while effectively managing deadlines, resident matters, reports, and compliance requirements.
• Strong verbal and written communication skills with a customer-focused approach and the ability to communicate professionally and effectively with residents, applicants, staff, vendors, and community partners.
• Ability to work independently or in a group setting while maintaining confidentiality and using sound judgment in decision making.
• Must have valid driver's license and reliable transportation.
• Must pass criminal background check .