CI STL Front Desk Agent Part Time

BRIDGETON; St. Louis (MO); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hotel in St. Louis is seeking a part-time Front Desk Agent to provide exceptional customer service and manage guest experiences. This entry-level position involves responsibilities like check-ins, room assignments, and resolving guest inquiries, requiring a high school diploma and flexible hours. Join a dynamic team in the hospitality industry and help create memorable stays for guests.

Qualifications

• High school diploma or equivalent is required.
• Preferred previous hotel-related experience.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Register guests and manage check-ins.
• Coordinate room status updates and manage guest complaints.
• Assist guests with payments and transportation arrangements.

Skills

Customer Service

Problem Solving

Communication

Numerical Operations

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Join to apply for the CI STL Front Desk Agent Part Time role at BRIDGETON

Job Details

1. Level: Entry
2. Location: Comfort Inn StLouis Westport - St Louis, MO
3. Type: Part Time
4. Salary Range: $15.00 per hour
5. Travel: None
6. Category: Hospitality - Hotel

About the Role

Front Desk Agents represent the hotel throughout all stages of the guest's stay. They work with all hotel personnel to ensure every guest experiences the highest customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring a pleasant stay and smooth checkout.

Essential Duties

• Secure guest information properly.
• Learn safety, emergency, and accident prevention policies and procedures.
• Perform basic numerical operations (adding, subtracting, multiplying, dividing).
• Adhere to credit card and cash handling policies and procedures.

Specific Requirements

• Process all guest check-ins, verify reservations, guest identity, request payment, assign rooms, and issue keys.
• Coordinate room status updates with housekeeping and maintenance.
• Report unusual occurrences or requests.
• Manage and resolve guest complaints professionally.
• Assist guests on departure, verify charges, settle payments, and arrange luggage and transportation.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Previous hotel-related experience preferred.
• Knowledge of Microsoft Word and Excel.
• Flexible schedule, including weekends and holidays.

The company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or other protected characteristics.

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing

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