CHVAC Data Center Service Manager, Monroe, LA

C01 Carrier Corporation; Florida; On-site; USD 96,000 - 192,000; Full time

Benefits offered by this job

Health care benefits

Retirement benefits

Time off and leave

Disability

Life Insurance and AD&D

Tax-Advantaged Accounts

Tuition Assistance

Job summary

Carrier Global Corporation, a global leader in HVAC and mission-critical cooling, seeks a Data Center Service Manager to lead local field teams and hands-on support for data center projects at the Monroe, LA site.

You will act as the primary customer-facing representative, oversee onboarding, safety, tool provisioning, and coordination with the master scheduler, while maintaining strong union relations and driving uptime and reliability.

Qualifications

• 5+ years of experience in commercial HVAC and/or mechanical service operations or related field service environments.
• 3+ years’ experience managing and/or training field service teams, including union technicians.

Responsibilities

• Act as the primary customer-facing representative, embodying and promoting the Carrier brand.
• Lead the hiring process for local Data Center technicians and oversee onboarding including safety orientation.
• Oversee safety inspections, training procedures, and provisioning of devices and equipment.
• Serve as union liaison, maintaining positive relations with Carrier and union representatives.
• Coordinate with master scheduler to ensure staffing meets local customer needs.
• Manage tools, PPE, vehicles, and uniforms for field teams; oversee fleet management.
• Approve daily timesheets and travel requests for Data Center technicians.
• Forecast, monitor, and document financial performance against plan; escalate issues as needed.

Skills

HVAC experience

Field service team leadership

Education

High School Diploma/GED

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

Relocation assistance is available for qualified applicants who meet eligibility requirements.

About this role

As a Data Center Service Manager with Carrier, you become the trusted face of a global leader in HVAC and mission‑critical cooling solutions. In this people‑focused leadership role, you’ll build strong relationships with data center customers and the support field teams, and partner closely with Carrier’s Integrated Project Management Team. Your work will directly contribute to seamless startup, commissioning, and warranty support of industrial HVAC systems ensuring reliability, uptime, and customer confidence.

This role is perfect for someone who values teamwork, enjoys mentoring others, and takes pride in creating a supportive environment where technicians feel equipped to do their best work. You’ll have the opportunity to positively impact customer relationships, team culture, and Carrier’s reputation for excellence at our Monroe, LA site.

Key Responsibilities

• Act as the primary customer-facing representative, embodying and promoting the Carrier brand.
• Lead the hiring process for the local Data Center technicians, ensuring theselectionof qualified candidates.
• Oversee onboarding of new technicians, including safety orientation, training procedures, and provisioning of devices and equipment.
• Serve as the union liaison,facilitatingcommunication andmaintainingpositive relations between Carrier and union representatives.
• Conduct job site safety inspections and organize quarterly safety meetings to reinforce safety culture.
• Interact regularly with the master scheduler to ensure technician staffing needs are accurately met for local customer needs.
• Manage requests for tools, personal protective equipment (PPE), vehicles, and uniforms for field teams.
• Maintain responsibility for fleet management, ensuring vehicles are properly assigned,maintained, and available.
• Approve daily timesheets and travel requests for Data Center technicians.
• Oversee operations and support field teams.
• Forecast, monitor, and document financial performance againstplan
• Coordinate,prioritizeand resolve issuesencounteredby the team.
• Optimizethe usage ofmanpower, standard time,equipmentand energy to complete openwork
• Escalate critical/complex issues that willimpactthebusiness
• Manage the team according to established programs andobjectives
• Implement, monitor, manage the quality ofwork
• Respond to key customer complaints, carry out customer satisfactioninvestigationsand ensure establishment ofappropriate improvementplans

Required Qualifications

• High School Diploma/GED
• 5+ years’ experience in commercial HVAC and/or mechanical service operations, industrial equipment service, or other field service, environments involving maintenance, repair, and technical service delivery
• 3+years’ experiencemanagingand or trainingfield service teams, including union technicians, with a focus on performance andefficiency.

Valued, but not required

• HVAC Experience
• Experience in working with Unions
• Expertise in startup and commissioning of industrial HVAC systems, and understanding of data center reliability standards.
• Strong financial acumen: cost forecasting, margin attainment, and change order management.
• Excellent organizational, communication, and problem-solving skills.
• Commitment to zero‑incident safety culture and rigorous process execution.

Pay Range

The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

Thisposition is entitled to short‑term cash incentives, subject to plan requirements.

Benefits

• Health Care Benefits : Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability : Short‑term and long‑term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days fromJobPosting Date: 8 October 2026

Job Applicant’s Privacy Notice

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Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.