Chronic Care Manager (Remote - Compact States)

Harris Teeter; Washington (District of Columbia); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading healthcare organization is seeking a Chronic Care Manager to transform patient care through proactive management. This remote position allows flexibility in hours while requiring a commitment to patient interactions and care plan development. Ideal candidates will have nursing qualifications and clinical experience, with opportunities for growth and potential transition to full-time employment with benefits.

Benefits

Medical

Dental

Vision

401K

Life Insurance

Flexible work environment

Qualifications

• At least two years of clinical experience in Med/Surg, Case Management, or home health.
• Current compact license with no disciplinary actions.

Responsibilities

• Perform telephonic encounters with patients and develop detailed care plans.
• Manage a minimum of 100 patients per month, completing encounters on 90%.

Skills

Problem Solving

Organization

Communication

Education

Graduate of an accredited School of Nursing

Tools

Electronic Medical Records

Windows applications

Job description

Please note that this job posting is for an evergreen position and does not represent an active or current vacancy within our organization. We continuously accept applications to build a talent pool for future opportunities. While there may not be an immediate opening, qualified candidates are encouraged to submit their resumes for consideration when a suitable position arises.

Chronic Care Manager

Location: Remote

Join our mission to transform healthcare delivery from reactive, episodic care to proactively managed patient care, preventing life-changing problems for patients with two or more chronic conditions. We believe every patient with a chronic disease deserves consistent check-ins, follow-up, and support.

The Nurse Chronic Care Coordinator, Remote, will perform telephonic encounters with patients on behalf of our partners each month and develop detailed care plans within our electronic health record templates. This is initially an Independent 1099 Contractor position with potential to transition to full-time W2 employment with benefits.

Harris CCM seeks Nurses to work part-time from home while complying with HIPAA privacy laws. You will set your own hours, with a minimum of 20 hours per week. We value work-life balance, allowing flexibility in choosing your work days and hours. Care Coordinators will typically manage a minimum of 100 patients per month, completing encounters on 90% of their assigned patients.

We utilize a productivity-based pay structure, paying from $10.00 per encounter up to $16.00, depending on the number of encounters per month, with increases requiring three months of consistency. Each encounter takes at least 20 minutes.

What Your Impact Will Be

• Follow the care plan and practice orders.
• Provide prevention and intervention for multiple conditions through motivational coaching.
• Build positive interactions with patients.
• Enhance revenue by creating billable CCM episodes and increasing management visits.
• Develop detailed care plans for doctors and patients, focusing on prevention and intervention.
• Understand healthcare goals related to chronic disease management.
• Attend scheduled meetings, such as bi-monthly staff meetings and monthly one-on-ones.

What We Are Looking For

• Graduate of an accredited School of Nursing (LPN, LVN, RN, BSN, etc.).
• Current compact license with no disciplinary actions.
• At least two years of clinical experience in Med/Surg, Case Management, or home health.
• Experience with Electronic Medical Records and Windows applications, in a HIPAA-compliant home setting.
• Strong initiative, judgment, organization, and problem-solving skills.
• Proficiency with computer programs; love of technology is a plus.
• High-speed internet and a Windows or Mac desktop/laptop (no Chromebooks).
• Excellent verbal, written, and listening skills.

What Will Make You Stand Out

• Quick recognition of condition-related warning signs.
• Organized with thorough documentation skills.
• Self-directed with strong time management.
• Excellent phone etiquette and clear diction.
• Dedication to patient care and customer service excellence.

What We Offer

• Contract position with potential to become full-time, with benefits (Medical, Dental, Vision, 401K, Life).
• Streamlined technology for CCM operations.
• Established company since 1976, serving global markets.
• Core values guiding our work.
• Autonomous, flexible work environment.
• Opportunities for growth and learning.
• Community involvement and social responsibility.

About Us

GEMMS has over 20 years of leadership in Cardiology-Specific EHR technology, developed within a large cardiology enterprise. Our GEMMS ONE EHR offers comprehensive features from clinical documentation to practice management, supporting efficient workflows and compliance with regulations. Our system seamlessly integrates clinical and revenue cycle management, supporting practices of all sizes worldwide.