Chronic Care Management-Medical Assistant or Certified Nurse Assistant

Cardiovascular Associates of America; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization is seeking a Chronic Care Management-Medical Assistant or Certified Nurse Assistant for a full-time remote role. This position involves coaching patients with chronic conditions and providing comprehensive support to the cardiology care team. Applicants should possess a high school diploma and experience in chronic care management, and must be familiar with cardiology care dynamics.

Benefits

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Qualifications

• 1 year experience in remote chronic care management.
• Experience with cardiology patients, specifically heart failure.
• Medical Assistant or Certified Nurse Assistant certification.

Responsibilities

• Develop patient coaching relationships supporting care plans.
• Communicate abnormal findings to the cardiology care team.
• Support new patients in the enrollment process.

Skills

Communication

Multi-tasking

Education

High School diploma or GED

Tools

Athena

NexGen

GEMMS

e-clinical works

Job description

Chronic Care Management-Medical Assistant or Certified Nurse Assistant - Remote (Day shift)

JOB OVERVIEW:
Cardiovascular Services of America (CVAUSA) is the largest private and independent cardiology network in the United States. Our inclusive and diverse network brings together top cardiovascular specialists and thought leaders who offer regional perspectives and a broad strategic vision for the future of patient care.

ESSENTIAL DUTIES AND RESPONSIBILITIES(included but not limited to):
We are looking for candidates who want to use their expertise to improve health, wellness and care access for patients with chronic conditions. We are recruiting candidates that experience with cardiology patients, able to develop purposeful relationships with patients, and can provide clear reporting to the cardiology care team. The CCM assistant has the following responsibilities:

• Develops a patient coaching relationship that supports the patient care plan and quality of life for the patient
• Is a trusted and empathic support for patients and families dealing with chronic conditions
• Communicating abnormal findings to the cardiology care team.
• Monitors and encourages patient adherence to care plans and participation
• Effectively communicates findings to the care team
• Supports new patients in the enrollment process
• Works as a liaison for the patient with the practice and providers
• Identifies and escalate changes to providers to reduce events such as hospitalizations or urgent care visits
• Works effectively with the EMR and CCM platform
• Basic monitor troubleshooting with patients for the CCM platform
• Ability to follow clinical protocols.
• Participate in continued team education through shared learnings.
• Contribute to a high-quality service both to physicians and patients.
• Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.

JOB REQUIREMENTS AND QUALIFICATIONS

• High School diploma or GED
• 1 years’ experience in remote chronic care management
• Experience with cardiology patients - specifically heart failure
• Medical Assistant (MA)
• Certified Nurse Assistant (CAN)
• Experience with EMRs – specifically Athena, NexGen, GEMMS and e-clinical works
• Great communication and multi-tasking skills

SCHEDULE
Shift options are:
8 hour shifts
Actual hours are based on customer/patient time zone
Work Location: Remote
Job Type: Full-time
BENEFITS

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Cardiology

Pay is dependent on experience with CCM, experience with cardiology patients and language skills $20.00 - $24.00 per hour

CVAUSA is an Equal Opportunity Employer