Chromatography Solutions Specialist (USA REMOTE)

Phenomenex; Lake Hiawatha (NJ); Remote; USD 65,000 - 70,000; Full time

Job summary

Phenomenex is seeking a Chromatography Solutions Specialist to provide technical support and product solutions remotely. The candidate will collaborate with teams to ensure customer satisfaction while meeting sales targets. Ideal qualifications include a Bachelor's degree in Life Sciences and experience in chromatography. Join us in making a tangible impact in the life sciences sector!

Qualifications

• Bachelor's Degree required in Life Science.
• At least 2 years of relevant Industry experience.
• Experience in chromatography and/or sample preparation in a lab setting preferred.

Responsibilities

• Provide technical support and product recommendations.
• Collaborate with the Technical Support Team for solutions.
• Meet revenue targets in supported region.

Skills

Organizational skills

Customer service skills

Technical support

Education

Bachelor’s Degree in Life Science

Tools

Microsoft Office

Job description

Chromatography Solutions Specialist (USA REMOTE)

Join to apply for the Chromatography Solutions Specialist (USA REMOTE) role at Phenomenex

Continue with Google Continue with Google

Chromatography Solutions Specialist (USA REMOTE)

2 days ago Be among the first 25 applicants

Join to apply for the Chromatography Solutions Specialist (USA REMOTE) role at Phenomenex

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Phenomenex, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Phenomenex isn’t your typical scientific company. Founded nearly 40 years ago, Phenomenex is a global technology leader committed to developing novel analytical chemistry solutions that solve the separation and purification challenges of researchers, advancing the future of scientific analysis and investigation, ensuring the quality of essentials like your food, water, shampoo, and even cold medication. Be part of our global success and together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. Learn about the Danaher Business System which makes everything possible.

In this role, you will have the opportunity to:

• Respond to incoming inquiries (including internet chats, phone calls, web inquiries, and emails) by providing basic technical support, product recommendations, troubleshooting support, preparing quotes, and assisting with orders. Utilize CRM, ERP, ticketing and chat softwares to provide support appropriately and document interactions.
• Collaborate with the Technical Support Team to provide solutions for separation science-related products and services through customer-initiated inquiries and necessary follow-ups, while maintaining high customer satisfaction ratings and fostering strong relationships with both new and existing customers.
• Meet revenue targets in supported region / territory
• Understand and recognize basic customer analytical methods associated in multiple industries and provide technical solutions for assay development. Comprehend routine and complex testing to support timely product delivery to customers.
• Engage in lead generation initiatives to identify and cultivate Sales Qualified Leads (SQLs), supporting pipeline growth for the broader sales team.
  
  

The essential requirements of the role include:

• Bachelor’s Degree in a Life Science (such as Chemistry or Biology, etc) required.
• At least 2 years of relevant Industry or Academic experience (at least 1 year of Sales or Customer Service experience + at least 1 year of chromatography and/or sample preparation experience in a lab setting preferred)
• Experience with Microsoft Office and database management, and ability to quickly master new software.
• Strong organizational skills and ability to multi-task
• Driven to succeed in collaborative settings, with a focus on continuous improvement and cross-functional teamwork
  
  

At Phenomenex we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Phenomenex can provide.

The salary range for this role is $65,000 - $70,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request accommodation.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

Referrals increase your chances of interviewing at Phenomenex by 2x

Get notified about new Solutions Specialist jobs in Parsippany, NJ.

New York, NY $120,000 - $150,000 6 months ago

New York, NY $60,000 - $69,000 2 weeks ago

New York, NY $100,000 - $110,000 4 months ago

New York, NY $35,000 - $180,400 3 days ago

New York, NY $86,000 - $124,000 21 hours ago

New York City Metropolitan Area
$160,000.00
-
$200,000.00
1 day ago

Solutions Engineer - Strategics Accounts (Remote, NY/NJ/PA)

New York, NY
$120,000.00
-
$160,000.00
6 hours ago

New York, NY
$70,000.00
-
$130,000.00
2 weeks ago

New York, NY
$88,200.00
-
$163,800.00
2 days ago

(Pre Sales) Cloud Solutions Architect with IOT and Industry 4.0 Experience - Remote

New York, NY
$135,000.00
-
$150,000.00
1 month ago

Solutions Architect, NTT Global Alliance

Solutions Sales Engineer - Asset Management - Remote

New York, NY
$120,000.00
-
$180,000.00
2 weeks ago

New York, NY
$78,500.00
-
$102,500.00
23 hours ago

USA Solutions Consultant, Hotels (EST or CST) (Remote)

Solutions Architect - Cloud Migrations and Modernization

Senior Solutions Specialist, Workforce Identity

New York, NY
$100,000.00
-
$130,000.00
1 week ago

Solutions Engineer - 75-Employee Series B - AI-first CRM - 2,000 Active Customers - REMOTE - $160k to $200k OTE

New York City Metropolitan Area 3 days ago

New York, NY $93,600 - $158,000 2 weeks ago

New York City Metropolitan Area 1 day ago

Solutions Engineer - Strategics Accounts (Remote, NY/NJ/PA)

New York City Metropolitan Area $196,440 - $233,960 2 weeks ago

Sales - don't see what you're looking for? Join our Sales Talent Community!

Enterprise Solutions Engineer - Northeast

New York, NY $140,000 - $210,000 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.