Christmas Kettle Worker

The Salvation Army USA Western Territory - Cascade Division; Springfield (OR); On-site; USD 18,000 - 26,000; Part time

Job summary

The Salvation Army USA Western Territory - Cascade Division is seeking Kettle Workers to support the Christmas fundraising drive in Oregon. You will ring bells, greet donors, and collect donations at assigned kettle stands while upholding the highest standards of customer service.

Positions are seasonal with various hours. Applicants must stay outdoors in changing weather, follow directions, and maintain a professional appearance and punctual attendance to help raise funds during the holiday

Qualifications

• Pleasant, outgoing personality.
• Ability to work flexible hours.
• Dependable and punctual.
• Safety conscious in outdoor environments.
• Excellent customer service and communication.
• Ability to follow instructions with limited supervision.
• Neat, clean and professional appearance.

Responsibilities

• Ring the bell at your assigned kettle stand/location.
• Answer questions and directPeople to Salvation Army representatives as needed.
• Collect monetary donations at the kettle stand for The Salvation Army.
• Greet donors in a friendly, hospitable manner.
• Follow instructions and work independently.
• Meet attendance requirements.
• Maintain professionalism in all public interactions.
• Never leave the kettle unattended except during approved breaks.

Skills

Outgoing personality

Flexible hours

Dependable

Safety conscious

Customer service

Work independently

Neat appearance

Job description

Job Title

Kettle Worker

Recruiting Opportunity Closes

10/26/2026

Hourly Wage

$16.00

Employment Status

Seasonal; various hours

Number of Positions

20

Scope of Position

The Kettle Worker is responsible for ringing bells at assigned locations as part of The Salvation Army's Christmas fundraising efforts. The Kettle Worker is the first point of public contact in the Christmas fundraising and must exhibit the highest standards of customer service. A Kettle Worker must greet and interact with the general public in a courteous and friendly manner.

Knowledge, Skills and Abilities Required

• Have a pleasant, outgoing personality
• Able to work flexible hours
• Dependable
• Safety conscious
• Excellent customer service
• Ability to follow instructions with limited supervision.
• Abide by all rules, regulations and instructions provided by the Kettle Coordinator and TSA.
• Neat, clean and tidy in all manners

Essential Duties and Responsibilities

• Ring the bell at your appointed kettle stand/location
• Ability to respond to the general public's questions and request for information courteously and direct to appropriate Salvation Army representative.
• Collect monetary donations of behalf of The Salvation Army at the kettle stand.
• Greet guest (donors) in a friendly and hospitable manner
• Ability to follow instructions and work independently.
• Ability to meet attendance requirements
• Conducts all communication with public and staff with the highest level of professionalism.
• Never leave kettle unattended for any reason, at any time, except for authorized breaks and only at a secure location.
• Wear the identification, including any special clothing, provided by The Salvation Army (TSA) at all times at the kettle stand. The ID is to be returned at the end of employment.
• Responsible for completing, signing and placing a daily time card in your kettle at the end of the working day.

Physical Requirements

• Ability to ring small hand bell:
• Repetitive motion of ringing a hand bell
• Moderate mobility: duties are usually performed by combinations of standing and walking on a frequent change basis.
• Physical ability to lift and carry and/or push/pull light objects less than 25 lbs. (kettle and kettle stand)
• Ability to work people from diverse backgrounds.

Working Conditions

• Ability to stand or sit in one location for extended periods in outside weather conditions.
• Work is performed in the outdoors where there are discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
• Moderate mobility: duties are usually performed by combinations of standing and walking on a frequent change basis.
• Works in an environment with frequent interruptions
• In-person contact with people from diverse backgrounds who may be angry, hostile, confused, or frustrated people
• Regular and punctual attendance is an essential function of this position.
• Requires working irregular hours (i.e., nights, weekends, and holidays).

MISCELLANEOUS

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

The Salvation Army does have a dress code. The Kettle Worker dress code will be shared with you at the time of employment/orientation.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.