Christmas Kettle Worker

The Salvation Army USA Western Territory - Cascade Division; Medford (OR); On-site; USD 19,000 - 25,000; Full time

Job summary

The Salvation Army USA Western Territory - Cascade Division is seeking Kettle Workers for its Christmas fundraising efforts in Medford, Oregon. This seasonal role involves standing at kettle stands, greeting donors, and collecting contributions while delivering exceptional customer service in outdoor conditions.

Shifts are varied and may include nights, weekends and holidays. ADA accommodations are available; the organization emphasizes safety, reliability, and courteous public interaction

Qualifications

• Customer service experience preferred
• No formal education required
• Ability to work flexible hours including weekends

Responsibilities

• Ring the bell at your assigned kettle stand/location
• Greet donors in a friendly manner and respond to questions
• Collect donations on behalf of The Salvation Army
• Maintain professional appearance and conduct at all times
• Follow instructions and work independently
• Meet attendance requirements
• Communicate with public and staff professionally
• Never leave kettle unattended except during authorized breaks

Skills

Customer service

Flexible hours

Dependable

Safety conscious

Job description

Recruiting Opportunity Closes: 10/07/2026

Hourly Wage: $15.55

Status: Seasonal; various hours

Number of Positions: 20

Position Title: Kettle Worker

Recruiting Accommodation Statement:

To obtain assistance with accommodations related to the American's with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email [e-mail], attention Eric Hansen or Sheila Jordan.

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Education and Work Experience:

1. Education: None
2. Work/Professional Experience: Customer service experience preferred

Scope of Position: The Kettle Worker is responsible for ringing bells at assigned locations as part of The Salvation Army's Christmas fundraising efforts. The Kettle Worker is the first point of public contact in the Christmas fundraising and must exhibit the highest standards of customer service. A Kettle Worker must greet and interact with the general public in a courteous and friendly manner.

Knowledge, Skills and Abilities Required:

• Have a pleasant, outgoing personality
• Able to work flexible hours
• Dependable
• Safety conscious
• Excellent customer service
• Ability to follow instructions with limited supervision.
• Abide by all rules, regulations and instructions provided by the Kettle Coordinator and TSA.

• Neat, clean and tidy in all manners

Essential Duties and Responsibilities:

• Ring the bell at your appointed kettle stand/location
• Ability to respond to the general public's questions and request for information courteously and direct to appropriate Salvation Army representative.
• Collect monetary donations of behalf of The Salvation Army at the kettle stand.
• Greet guest (donors) in a friendly and hospitable manner
• Ability to follow instructions and work independently.
• Ability to meet attendance requirements
• Conducts all communication with public and staff with the highest level of professionalism.
• Never leave kettle unattended for any reason, at any time, except for authorized breaks and only at a secure location.
• Wear the identification, including any special clothing, provided by The Salvation Army (TSA) at all times at the kettle stand. The ID is to be returned at the end of employment.
• Responsible for completing, signing and placing a daily time card in your kettle at the end of the working day.

Physical Requirements:

• Ability to ring small hand bell:
• Repetitive motion of ringing a hand bell
• Moderate mobility: duties are usually performed by combinations of standing and walking on a frequent change basis.
• Physical ability to lift and carry and/or push/pull light objects less than 25 lbs. (kettle and kettle stand)
• Ability to work people from diverse backgrounds.

Working Conditions:

• Ability to stand or sit in one location for extended periods in outside weather conditions.
• Work is performed in the outdoors where there are discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
• Moderate mobility: duties are usually performed by combinations of standing and walking on a frequent change basis.
• Works in an environment with frequent interruptions
• In-person contact with people from diverse backgrounds who may be angry, hostile, confused, or frustrated people
• Regular and punctual attendance is an essential function of this position.
• Requires working irregular hours (i.e., nights, weekends, and holidays).

MISCELLANEOUS:

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

The Salvation Army does have a dress code. The Kettle Worker dress code will be shared with you at the time of employment/orientation.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

Know Your Rights

For further information, please review the Know Your Rights notice from the Department of Labor.