Christmas at the Princess - Shuttle/Train Driver (Seasonal)

Accor; Scottsdale (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Free meals

Learning programs

Medical benefits

401K plan

Job summary

Fairmont Scottsdale Princess, part of Accor, is seeking a Seasonal Shuttle Driver to help create memorable holiday experiences. You will safely operate a trackless train, greet guests, and ensure a safe, festive journey between event locations.

The role requires open availability November 2 through January 10, with shifts starting at 4 p.m. and including evenings, weekends, and holidays. Join a team dedicated to exceptional guest service and holiday magic.

Qualifications

• Customer-facing role requiring guest service excellence.
• Must be available for seasonal dates: Nov 2–Jan 10.
• Shifts begin at 4 p.m. and include evenings, weekends, and holidays.

Responsibilities

• Safely operate the trackless train to transport guests between parking zones and event entrances.
• Greet passengers with warmth and assist with boarding/exiting.
• Follow safety protocols to ensure guest and pedestrian safety.
• Communicate clearly with staff and guests about routes, schedules, and accessibility.
• Provide a joyful, family‑friendly atmosphere and adhere to resort standards.
• Monitor train operations and report mechanical or safety concerns promptly.

Skills

Excellent communication

Organizational skills

Interpersonal skills

Problem solving

Team player

Reliability

Job description

Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America’s. The only thing missing is you!

What’s in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, 401K, Direct Deposit etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

This is a seasonal position with employment running from November 2nd through January 10th. Open availability on evenings, weekends, and holidays is required.

As a SeasonalShuttleDriver, you are part of the magic that brings Christmas at the Princess to life. You’ll safely operate the trackless train, providing guests with a fun, comfortable, and festive ride to and from event areas. Your friendly attitude and safe driving create a memorable first and last impression for every visitor.

• Consistently offer a professional, friendly greeting and engaging service
• Display precise knowledge of all event activities and experience inclusions
• Ensure Five Diamond representation of resort
• Assist guests with directional in an informative and helpful way
• Follow outlet policies, procedures and service standards
• Checking equipment and engines before a journey starts
• Follow signaling instructions during the train path
• Provide passenger announcements
• Ensure proper regulations are maintained while controlling lines
• Delegate all lines accordingly
• Assist guests with directional in an informative and helpful way
• Other duties as assigned

Key Responsibilities:

• Safely operate the trackless train to transport guests between parking zones and event entrances.
• Greet passengers with a warm, cheerful welcome and assist with boarding and exiting.
• Follow all safety protocols to ensure the well-being of passengers and pedestrians.
• Communicate clearly with staff, supervisors, and guests regarding routes, schedules, and accessibility.
• Provide basic event information and contribute to a joyful, family-friendly atmosphere.
• Monitor train operations, reporting any mechanical or safety concerns promptly.
• Stay attentive, professional, and guest-focused throughout each shift.
• Help set the tone of holiday fun with enthusiasm and care.
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Availability Requirements:

• Available for seasonal dates of position: November 2ndthrough January 10th
• Must be available for shifts beginning at 4 p.m.
• Must be available to work at least three days per week.
• Available evenings, weekends and holidays

Come help us create unforgettable holiday memories at Christmas at the Princess!

Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS