Chocolatier: Tips, Discount & Guest Service Pro

Ghirardelli Chocolate; Lathrop (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Holiday pay

Free sundae or shake on shift

Employee discount 50%

Quarterly bonus

Job summary

Ghirardelli Chocolate in California is hiring a Restaurant/Retail Associate to perform both restaurant and retail duties, including guest service, merchandising, stock, and cash handling. Shifts may extend before/after store hours, with high-energy, reliable candidates required for nights and weekends.

Merchandising, stocking, and customer service are essential, along with knowledge of pricing, product lines, and company history.

Qualifications

• Must be 18 years old.
• High school diploma preferred.

Responsibilities

• Provide exceptional guest service and handle restaurant and retail duties.
• Manage cash handling and credit card processing following company procedures.
• Stock, price, and sign merchandise per guidelines; maintain cleanliness and displays.
• Maintain knowledge of products, pricing, and company history.
• Assist with fountain area, toppings, and preparation as needed.
• Perform semi-table service and contribute to guest satisfaction.

Skills

Basic math

Communication

Independence

Teamwork

Time management

Guest service

Dishwashing

Education

High school diploma (preferred)

Job description

Ghirardelli Chocolate in California is hiring a Restaurant/Retail Associate to perform both restaurant and retail duties, including guest service, merchandising, stock, and cash handling. Shifts may extend before/after store hours, with high-energy, reliable candidates required for nights and weekends.

Merchandising, stocking, and customer service are essential, along with knowledge of pricing, product lines, and company history.