Chocolate Shop Retail & Customer Service Pro (Part-Time)

Bon Bon Bon; Birmingham (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Bon Bon Bon is hiring a Retail Assistant (Shopkeeper) in Michigan for a part-time schedule, requiring a mix of weekday and weekend availability to meet in-store demand. You will greet customers, deliver on-brand service, maintain inventory and shop presentation, and use the POS system to process orders while upholding company standards.

Ideal candidates have 1+ year of customer service experience, strong communication, and the ability to lift up to 50 pounds; a positive, proactive attitude is

Qualifications

• 1+ years of customer service experience.
• Ability to interact with the public while maintaining brand standards.
• Strong organizational and communication skills.
• Ability to work independently and efficiently.
• Capable of lifting up to 50 pounds.

Responsibilities

• Represent company values during customer interactions and with the community.
• Greet customers and deliver on-brand service.
• Maintain inventory and shop organization of Bons, Novelties, and packaging.
• Provide informed, personal service to guests and escalate when needed.
• Use reporting tools and POS system accurately.
• Keep shop clean, organized, and merchandised; complete opening/closing duties.
• Minimize waste of products and packaging.
• Collaborate with the team to uphold quality standards and learn about products.

Skills

Customer service

Public interaction

Organizational skills

Communication skills

Independent work

Physical stamina

Reading comprehension

Critical thinking

Service orientation

Judgment

Relationship building

Tools

POS system

Job description

Bon Bon Bon is hiring a Retail Assistant (Shopkeeper) in Michigan for a part-time schedule, requiring a mix of weekday and weekend availability to meet in-store demand. You will greet customers, deliver on-brand service, maintain inventory and shop presentation, and use the POS system to process orders while upholding company standards.

Ideal candidates have 1+ year of customer service experience, strong communication, and the ability to lift up to 50 pounds; a positive, proactive attitude is